- Outstanding range of partners
- Exclusive VIP program
- Fast and transparent support
- Events with high prize money
- Customer service not available by phone
Even the name Woo sounds like a good mood and positive vibes. The Curacao-based company is apparently a newcomer, as WooCasino was only founded in mid-2020. The founders behind it, Dama N.V., are not yet a household name for our experts. However, it is clear that they have already gathered many years of experience in the gaming industry.
Whether the offer is actually a serious one is a question that we need to get to the bottom of. What speaks for Woo in particular is that many very well-known and renowned developers have agreed to a cooperation. In the meantime, there are well over 40 brands from all over Europe that regularly supply the casino with new games. So boredom certainly doesn’t stand a chance here.
Another plus point is the really well thought-out bonus package. Spread over two deposits, customers receive a total of up to 200 euros in real money credit as well as 200 free spins. To take full advantage of the latter, two deposits of 20 euros each are enough. So the risk for new customers is definitely manageable here. And there is nothing to criticize about the bonus conditions either.
Detailed Review of Woo Casino
Within a few months, the operating Dama N.V. has achieved what many crap riders can only dream of. Although Woo was built in Curacao, half the world already knows it. The name of the casino doesn’t say much, but at the end of the day, it is precisely this name that has quite a high recognition value. Creative minds work tirelessly behind the scenes on bonus concepts, implement new games from over 40 developers every day, and are also extremely inventive when it comes to events.
Let’s best talk directly about the target groups that are deliberately addressed by the young WooCasino. The offer is aimed at beginners and high rollers alike. So if you don’t want to go all out right away, you have the opportunity to start small and even completely free of charge. This alone is proof of the high level of seriousness.
We will gladly go into the topic of bonus promotions in a little more detail in the coming minutes. We can say in advance that there is no special offer for high rollers. However, the welcome package alone is quite interesting – of course also for those who do not want to settle for the 20 euro minimum deposit.
1.) The winning odds at Woo Casino
No blanket odds can be named, because otherwise we would have to list several thousand games individually here. The fact is that the operators are very much interested in fair values. Therefore, they have looked all the more closely at their partners for solid win rates, but of course also at the payout rates.
As a rule, at least 95% of the stakes are paid out to customers. Exceptions are jackpot machines, because there a part of the amounts always ends up in the pot, which gradually increases. While this is usually quite high, the odds for simple symbol combinations are set correspondingly lower.
Precisely because fairness is one of the company’s most important concerns, WooCasino cooperates exclusively with brands that have received official gambling licenses just like the casino itself – mostly from the MGA Malta, but also from Curacao. Accordingly, it is ensured that players will sooner or later get their money’s worth here. Of course, as such, you are always dependent on chance.
If you really want to find out all the details about the odds, you should first choose a slot machine, classic or live game. With traditional tables, such as Roulette, Blackjack and Baccarat, fixed odds apply for certain constellations. Slots offer much more flexibility, and WooCasino also provides a paytable for these games. Permitted combinations, bonus features and the associated counter values can be taken from it without any effort.
These games are the most rewarding at WooCasino:
- Woo selection
- Buy Bonus
Of course, the aforementioned options are only a fraction of what is possible at the casino. The Woo selection, for example, is about games that are extremely popular for good reason – and not just among the operators, but also among a large part of the already registered users.
The advantage of these recommendations is that they have already been extensively tested and are particularly impressive due to their high win rates. Whether one really secures these at the end, that is however pure luck thing. Our readers should definitely give it a try – which, by the way, is allowed at any time without risk in the demo version. The free option is only not available for live tables.
2.) The Woo Casino game offer
As for the portfolio, the founders have factually left nothing to chance. From day one, dozens of providers were on board, which now keep players at Woo happy with well over 2,000 games of all kinds. Boredom should therefore be a foreign word right from the start, because all categories are covered, including the live portfolio. We will go into more detail about the latter in a moment.
Advantageously, the selection of Woo Casino games has been well sorted. One can choose here at will between the house recommendations, new releases, bonus buy slots and many other categories: They are all listed at the top of the website, so one is fortunately spared from long searching. By the way, if you have already selected a preferred provider, you can selectively view games from this preferred brand.
We were surprised by the “Bitcoin” section at WooCasino. In fact, we are dealing with a provider that is breaking new ground and has already discovered the cryptocurrency trend for itself. So if you don’t want to invest any euros, but still have Bitcoin in your wallet, you have the chance to increase the digital currency in no time. Realistic chances of winning are not neglected in all the selection – even if a portion of luck is always needed to win at Woo Casino.
Of course, the huge range of games does not come by chance. In addition to famous brands such as NetEnt or Play’n Go, Woo has also brought on board one or two other developers that we haven’t heard much about yet – including Belatra, for example. As different as the companies may be, when it comes to quality, fast loading times and realistic payout rates, the providers all give each other nothing. As we all know, competition is good for business.
Especially because there is so much to discover here, players who are new to the game should take their time if possible. Even now, you can browse to your heart’s content at WooCasino, and as already mentioned, many of the slots as well as digital classics can be played for free without any problems. This way, you can quickly get a feeling for the winning possibilities, odds and thus also the payout rates.
At this point, we would also like to specifically address the variety of themes. It is difficult to summarize this in a few words, because obviously the creativity of the providers who supply Woo Casino with slots knows no bounds. Qualitatively, there are hardly any differences between the brands, although of course each of them puts their “stamp” on their own games. A good example of this is Big Time Gaming. The Megaways Slots concept, which the label has patented, is now world-famous and is often used by other companies to make slot machines even more exciting.
3.) Live games at Woo Casino
Playing like in the real casino, this has also long become a kind of matter of course here. The possibilities that live gaming offers us today are completely exhausted by Woo. Several developers – including Evolution Gaming as well as Pragmatic Play – provide the desired variety. These two in particular provide customers with a wonderful contrasting program.
On the one hand, there are, as always, the classics, including roulette, blackjack, baccarat and also poker in the most diverse variants. On the other hand, WooCasino live also offers the chance to play game shows. The best known are certainly Monopoly and Deal or No Deal. Those who like it simpler can alternatively go for the famous Evolution Gaming wheels of fortune. After the huge success of Dream Catcher, the provider has decided to bring even more excitement into the game with Crazy Time.
So, both brands are unique, and that’s what makes playing at Woo Live Casino so interesting. The portfolio here is not growing as incredibly fast as in the slots section, but the live developers are also always good for surprises. That makes it all the more worthwhile to check in regularly.
The 5 most popular live games at Woo are:
- Lightning Roulette
- Deal or No Deal
- Grand Roulette
- Dream Catcher
- Crazy Time
We could name many more live games that are well received and loved not least by our readers. However, it is much more appealing to take a look at the live portfolio of the young Woo Casino yourself. At least that is possible here free of charge for the time being.
However, if you want to play actively, you have to make a deposit, just like in all other live casinos. Finally, it remains to be clarified which costs are incurred when playing and from which stake it is at all possible to challenge one’s luck like in the local casino.
Once the customer account has been created and the first deposit has been made, the fun can begin. As always, Evolution Gaming allows us to have fun from 10 cents per round. Accordingly, it is the live games of this company that have been perfectly tailored to beginners. In any case, there is no talk of high risk here. On the other hand, Pragmatic Play offers betting options starting at 50 cents. Accordingly, the cost factor is absolutely manageable here as well.
4.) Deposits and withdrawals to the customer account
A few euros are quickly invested in Woo Casino. At least 20 it must be with most of the payment methods provided by the company. Incidentally, this sum is also enough to qualify for the first part of the Woo bonus package. There are basically no fees on Woo Casino transactions – another point that clearly speaks for the provider. In addition, the crediting takes place in real time, regardless of the chosen method.
As already mentioned, an established player account is the most important prerequisite for being able to invest money. Users can register within a few minutes. Simply click on “Register”, fill out the form, submit it and confirm the email. The next step is to log in. As soon as all this is done, the cash register is open. Here it quickly becomes clear that the selection of payment methods is not the largest ever.
Depending on the option chosen, deposits of up to 4,000 euros are usually possible, although there are also alternatives that set a much lower upper limit. For the average player, the amounts should be more than sufficient. The most important thing is to make a decision in the first place.
The method used when depositing is always also the one used for later payouts of winnings. If that is not technically feasible, players will receive their money via standard bank transfer. It can be requested as soon as the bonus conditions have been met and you have reached an amount of 20 euros or more.
For players based in Germany, we recommend familiar options such as Sofortüberweisung. This is available here in a modified form. In addition, the deposit by credit card is offered, whereby withdrawals are actually only possible on Visa. A special feature is that Woo is a Bitcoin casino. Thus, those who have the cryptocurrency can simply enter their wallet address and deposit digital coins. The conversion into euros is fully automatic here.
Speed is one thing, but secure bookings are quite another. This is precisely what Woo Casino attaches great importance to, because this is the only way to create a lasting basis of trust. Those who want to learn more about the lesser-known payment methods, limits and the like therefore always have the option of contacting the comprehensively trained support with these topics. We will explain more about customer service later. In any case, the fact is that no one is left to their own devices here, especially when it comes to money.
The beauty of the young casino is that it proves absolute transparency, especially in terms of finances. The seriousness becomes clear at the latest when it comes to having winnings paid out. Basically, customers have the option to get their money back at any time. However, if you want more, you should first fulfill the bonus conditions – provided, of course, that the starting balance has been claimed at WooCasino.
Once the first rounds have been played, customers should submit all documents required to verify the account as soon as possible. Data matching is a common standard here. On the one hand, this prevents unauthorized persons from misusing the data of others. On the other hand, the protection of minors is also extremely important to the casino. Users have to be at least 18 years old to be entitled to winnings – and ultimately also to be allowed to play at Woo at all. A verification is therefore essential, and only after its successful completion are winnings released.
Documents can easily be submitted after registration or after the first deposit. In addition to identification documents, a current electricity or gas bill is usually sufficient, as well as proof that the account or credit card used is issued in one’s personal name. The verification itself usually takes a few days at Woo Casino. So let’s take a look at the withdrawal methods that are offered here:
- Bank transfer
- Credit cards
Winnings earned and the player’s own deposit can be withdrawn. Bonus credits, on the other hand, can only be used for playing. It is therefore used to increase the bankroll, which offers players more flexibility. Once the welcome package has been accepted, the first step before withdrawal is bonus turnover.
5.) The customer service at Woo Casino
Good advice is not only free at WooCasino, but it is also offered to one relatively quickly. If questions arise about the game portfolio, payments or the like, a quick look at the FAQ page usually helps. It is already written very extensively and divided so well that you do not have to search for answers for a long time. However, if the personal issue is not addressed here, there is of course the option to contact the Woo Casino support team personally.
Unfortunately, there is no information about when exactly the team is active. Concrete service times would be desirable, but at least currently you can’t find them on the Woo Casino website. Therefore, the only option is to contact the customer service on the off chance. There are two ways to do this, which we will explain in more detail in a moment. What is lacking so far is a hotline. However, most players will manage without telephone support, because the offer including bonuses and promotions is basically self-explanatory.
The WooCasino offers these contact options:
- Live Chat: If players have an urgent request, the live chat team is particularly quick to help. Woo has set up the corresponding button on all subpages. One click is enough to start the communication. It is important to enter your name and e-mail address beforehand. As soon as this is done, the chat window opens and you have the opportunity to get everything off your chest that concerns you in connection with the casino. If an employee is free, he or she usually answers within seconds. The waiting times in the chat are generally manageable.
- E-mail: A short message to email@example.com is sufficient should further questions arise. Experience has shown that e-mails take several hours to be answered. Accordingly, this alternative to live chat is ideal for all those customers whose concerns are not quite so urgent. If, for example, you just want to know how things are going with promotions and what’s coming next, it naturally makes sense to keep the chat free for more specific topics, especially with regard to deposits and the like.
6.) The Woo Casino website
Of course, a pretty design does not make a first-class website. However, the appearance also plays an important role for the WooCasino. You feel in good hands here from the first moment, which is especially due to the simple and pleasant structure. Just a few seconds are enough to get a first overview – be it about bonus offers, game sections or aspects such as payment methods and the like.
The said structure is changed somewhat after logging in. In addition to the aforementioned areas, the personal account is then logically added, at which, for example, the avatar can be changed. Although there are really many manufacturers and games at Woo, nobody loses track. The categories are self-explanatory, and those who like can even use various filters to make it a bit easier for themselves. The menu on the left side is pleasant. There, the game access works especially fast and you ultimately get all the info – even about the VIP program.
The advantage is that you can find out everything important directly when you visit the homepage, without having to scroll a lot. At the top, there is a first taste of the different gaming areas that Woo Casino has to offer. Directly below the most important sections are all the manufacturers. We had already noted that the list is long. One highlight is the slider, because it makes it clear which promotions are currently running alongside the welcome package.
7.) The Woo Casino App
In fact, even on the go, no one registered with Woo has to do without their favorite games. Obviously, the Woo Casino app for Android was already developed with the launch. However, this offers players “only” around 600 games from about seven developers.
If that is not enough, the Woo Web App based on HTML5 is clearly better for you. The same applies to all iOS users and those who prefer alternatives like Windows Phone.
Almost the entire portfolio is open to those who opt for the provider’s mobile website. All that is needed to use it is a standard browser. And it should already be installed on the smartphone or tablet anyway.
Simply type in the address, and the same great entertainment awaits customers and guests at Woo Casino Mobile as on the desktop – no matter when and where you feel like playing exciting slots or traditional table games.
By the way, once you have decided to play at Woo Casino mobile, you don’t have to miss out on live games. The portfolio has only been minimally reduced compared to the desktop version. However, as our comprehensive self-experiment showed, this does not matter at all. Especially the well-known developers focus on designing all their new releases in a way that they are compatible with mobile devices. In plain language, this means that the portfolio for mobile devices is constantly growing.
You don’t necessarily need the latest smartphone on the market to play. Older devices also meet the technical requirements. If fast loading times are important to you, you should of course pay attention to the connection. Without it, it is hardly possible to play your favorite games without interruptions. The casino itself has implemented the mobile offer perfectly. The only thing missing is an Internet connection, but Woo has no influence on that, of course.
The performance is just as important. The more regularly the browser and operating system are updated, the more pleasant the conditions are. Thus, you can definitely contribute something to a smooth gaming experience without having to make a big effort.
The offer is available for mobile use on the following devices:
- iPhone and iPad
- Samsung Galaxy
- HTC, Sony, LG and Huawei
- Windows Phone and others
The fact that Woo was only founded in 2020 is definitely an advantage. After all, the operators have had more than enough time to learn from the competition – especially with regard to the mobile solution, which is equally suitable for all target groups and users of all devices. Since no download is required, nothing stands in the way of an immediate start playing at Woo Casino mobile.
A registration is definitely advisable, because only afterwards you can benefit from both exciting real-money games and attractive bonus promotions. Of course, these can be claimed on the go just as easily as at home. We think the operators have done everything right, especially in the area of mobile offers.
8.) The new customer bonus at Woo Casino
As a newly registered player, you also have the opportunity to secure a handsome bonus package at Woo. This is distributed, as with many companies in the industry, on two deposits from 20 euros each. First of all, there is a 100% real money bonus up to a maximum of €100. In addition, WooCasino offers 150 free spins for the popular bonus slot Wolf Gold. These are activated in packages of 25 for six consecutive days and must then be used within 25 hours, otherwise they expire.
Once the turnover requirements of the Woo Casino bonus, which we will discuss in more detail in a moment, have been met or the bonus credit has been used up, there is another opportunity to invest 20 euros or more. The second part consists of 50% real money credit up to €100 as well as 50 free spins. These, in turn, may be used on the Avalon: The Lost Kingdom slot. To take advantage of the offer, the coupon code WOLF must be entered during payment.
The clear line in the free game rounds is definitely an advantage, because it eliminates the otherwise tedious agony of choice. Another plus point is that both of the aforementioned slot machines are ones that convince with a very high RTP as well as solid winning odds.
As always, it is allowed to do without bonuses completely. Those who want to do so – and thus ultimately save themselves the bonus conditions – simply omit the said coupon codes during the transaction. Which brings us to an important topic. In order to withdraw winnings, both the real money bonus and the winnings from free spins have to be wagered 40 times. This is not an easy task, but one that can be accomplished.
As usual, we provide our readers with a complete bonus test report this time as well. In it, we will once again specifically go into the various options, possibilities, and beyond that, other campaigns of the Woo Casino. In fact, customers here can optionally secure a reload bonus of 50% and €100 as well as 60 free spins every weekend.
It is clear that the registration is therefore not only worthwhile once, but permanently – provided, of course, that you are willing to “top up” a few euros once a week.
Use welcome bonus at Woo Casino – that’s what matters:
- 100% up to €100 on the first deposit
- 150 free spins
- Bonus code WOO
- 50% up to 100€ on the second deposit
- 50 free spins
- Bonus code WOLF
- 20 Euro minimum deposit required
- Bonus funds must be wagered 40 times
- 🚨 Max Bet Rule: From 18+, observe T&Cs, Maximum €5 wager per spin when bonus claimed.
9.) Security: how reputable is Woo?
The most important criterion is the gambling license. Of course, the operating Dama N.V. has such a license. However, it was not issued in Malta, as many companies are used to by now. The headquarters and thus also the licensor are located in Curacao. This means that customers residing in Germany are not disadvantaged in terms of the seriousness of the casino. This must also adhere to very strict guidelines there.
Basically, Woo attaches great importance to player protection. This does not only apply to the prevention of gambling addiction, although this is very important for the company. All necessary measures are taken here. The security of personal data is at least as important. Transmissions, such as those that take place during registration, are encrypted according to the latest standards. There is therefore no need to worry about a third party being able to access personal information.
We would also like to take a closer look at the topic of financial security. The operators rely on well-known and solid payment methods. A transaction takes place here in real time as a matter of principle. This makes it impossible for strangers to intervene and get their hands on the money. Those who have opted for WooCasino can therefore lean back and relax. Immediately after setting up the personal account, credit can be loaded. Within minutes, it is then possible to play your favorite games to your heart’s content.
As usual, the principle that you are bound to random generators also applies here. However, these are just as strictly controlled as the company itself. This means that you can be sure of fairness – especially when it comes to aspects such as payout rates and winning odds of different games. How accommodating WooCasino really is is not least shown by the ingenious VIP program. In the end, all those who are in it for the long haul benefit from this. The provider gives loyalty points for certain wagering values. The more points you reach, the faster you climb up the ladder and can quickly collect rich rewards – up to 100,000 euros.
As should have become clear by now at the latest, player protection is an important concern for the operators of Woo Casino. As a specialist editorial team, we classify the offer as consistently reliable, because all aspects that are of importance are at the forefront for the company. This ultimately accommodates players from all over Europe, whereby Woo sometimes adheres to EU jurisdiction, which at least currently still applies in Germany.
Help for self-help is also provided by the provider. If you are interested in playing for real winnings, it is a good idea to set an upper limit for deposits right from the start. This way, your budget is well controlled and you are less likely to overstretch yourself financially. Another option is the game time limit.
For those who are unsure, WooCasino transparently offers the opportunity to personally contact the licensor and of course the operators. It is explained here without any ifs and buts who is behind the company, what the licensing is all about and, of course, what the situation is regarding factors such as the fixed odds. The latter, by the way, are reflected in the slot machines. Customers can therefore look at both the winning odds and payout rates before investing real money.
It is important to the operators to convince players in the long run. After all, this is the only way for a casino to succeed – despite the fierce competition on the market. So cheating is not an option for Woo. Ultimately, this is exactly what customers logically assume. This should explain why data matching, i.e. verification, is essential for both sides.
10.) Our experience with Woo Casino
On the whole, our impressions were positive. One notices the operators that they are very concerned about high customer satisfaction. This is supported by the fact that the live chat support can be reached super fast. The lack of a hotline does not play too big a role here, because even without it, it is possible to clarify questions and concerns with the customer service without any problems. Even if a request lands in the Woo Casino email inbox, the answer does not take longer than a few hours, according to experience.
The game variety was an important aspect during the test. As far as the portfolio, quality and also loading times as well as performance are concerned, Dama N.V. as Woo founder does not have to hide behind the competition at all.
With more than 2,000 slots and classics of all kinds, boredom immediately becomes a foreign word here as well. At least, that’s the experience our editorial team has made over the past few weeks. And even if you can discover more than enough here, the site remains clear and is thus quite suitable for beginners.
As expected, just a few clicks are enough to open preferred game categories and get started. Both slots and virtual tables can be tried out for free. However, if you are interested in Woo Live Casino, you should consider making a deposit as soon as possible. The betting limits are suitable for players with any budget. So even high rollers will get their money’s worth here.
It is advantageous that the company only brings partners on board who themselves enjoy a first-class reputation in the industry and with whom we have had good experiences ourselves – especially in terms of solid odds, high payout rates and, last but not least, reliable payouts. Those who have accumulated a certain amount can access it at any time. Verification is important, whereby this is primarily for one’s own safety.
There are actually not many points of criticism at WooCasino. Of course, one could be annoyed about the lack of a hotline, but ultimately the founders have found ways and means to stay in contact with the players without one – and that almost around the clock.
This speaks for Woo Casino:
- Official license in Curacao
- Gigantic game selection
- Great promotions for regular customers
- Attractive bonus concept
- Also available mobile at any time
Those who are as convinced as we are of the advantages can of course enjoy them on the go at any time. We were personally impressed by the web app with HTML5, as it leaves hardly anything to be desired in terms of selection. The mobile offer is also in no way inferior to the desktop version in terms of quality. Users should logically take care of fast loading times themselves. It is important to have up-to-date software and a stable Internet connection.
We actually haven’t had much to do with the campaigns offered by Woo Casino yet. At times, both bonus parts have been paid out to us immediately. The turnover is certainly a bit more difficult than we know from various competitors. Nevertheless, the challenge should be solvable, as long as you have a bit of patience, perseverance and the necessary amount of commitment. Ultimately, it is up to everyone to participate in bonus promotions. Those who prefer to forego the bonus turnover and want to free themselves from it can easily make deposits without a coupon code, so that a payout of one’s own balance is possible without any ifs and buts.
Woo is a provider that does not promise its customers too much. Instead, it prefers to rely on delightful surprises and lavish bonuses. Especially those players who stick with it for the long term will benefit from attractive winnings in the VIP program in the long run. Admittedly, we still have a long way to go to reach the upper VIP level ourselves. The nice thing is that everyone can choose their own personal pace. So you by no means have to be extremely risk-averse to get your money’s worth here.
Meanwhile, we know that at WooCasino you automatically become a VIP customer as soon as the first loyalty points are collected. Which conversion applies and how the levels are structured overall can be seen even before the planned registration. Once again, Woo proves absolute transparency. If any questions remain open, they are answered in an uncomplicated manner in the live chat. All in all, the casino is self-explanatory, so that there is nothing at all that speaks against a direct registration. It is up to the user to decide whether to deposit money right after the registration.