Royal Panda Casino was founded in 2014 and sees itself as an online casino with an upscale design. Is the Royal Panda online casino reputable? To answer this question in our test, we pay attention to all the important points. Of course, the license, the security features, the available payment methods and the player protection play a role. But also the game offer, the bonus and the support are elementary components in our Royal Panda experiences.
Company and licenses
Royal Panda Casino is operated by Royal Panda Limited. The company is based in Malta. The Malta Gaming Authority (MGA) supervises the company. The first license is dated September 18, 2013, and Royal Panda is additionally regulated by the UK Gambling Commission (GC). The license status thus also meets high requirements: The Maltese license is considered very reputable, as the Malta location has become the gold standard for European gambling operators. The two license numbers are also given on Royal Panda’s site and are:
- MGA: MGA/CRP/237/2013
- GC: 000-039221-R-319351-011
Gambling Addiction Prevention & Privacy
At Royal Panda, there are several options on how to control your own gambling. For example, the online casino offers the option to set individual limits. If you then want to increase your limit further, you have to wait a certain amount of time. This protects against losses that one would incur if one wants to compensate for defeats by playing “double or nothing”. Of course, self-exclusion is also possible. This can be done for a short period of time, or it can be applied for permanently. Royal Panda then saves the customer data, so that one can no longer log in to the Royal Panda online casino.
The topic of security is also fulfilled to the best possible extent. Royal Panda relies on a very secure encryption technology, with which the customer data is secured. In addition, this also ensures that nothing goes wrong during transactions. Withdrawals are also only possible if you verify yourself as a real player beforehand.
Royal Panda Casino Bonus
New customers receive an attractive welcome package that makes up to €1,200 possible! In addition, there are 10 free spins for the popular slot Book of Dead.
The Royal Panda Casino bonus thus looks like this:
- 1st deposit: 100% up to €400 + 10 free spins for Book of Dead.
- 2nd deposit: 50% up to €300
- 3rd deposit: 50% up to €500
The turnover conditions at Royal Panda Casino are absolutely fair. The following points should be observed in order to play through the bonus properly:
- First and second deposit of at least 10€, third deposit of at least 20€.
- Bonus must be wagered 35 times
- The maximum permitted stake when playing with bonus money is €7
- The player has 90 days to wager the bonus funds
- Free spins must be wagered 35 times
- Free spins expire seven days after the date of the award
- Winnings from free spins are credited as bonus credits
- Slots, scratch cards and soft games contribute 100% to the wagering requirement
- Live Casino, Video Poker and Table Games contribute 10%.
- Skrill, Neteller and Paysafecard are not eligible for the bonus.
The Royal Panda Loyalty Program
Royal Panda operates a loyalty program: Loyal Panda. The principle: existing customers receive bonus points for sales made, which can be exchanged for gifts such as tablets, jewelry or bonus money in a separate store. Participation in the program is automatic: everyone who registers at Royal Panda Casino automatically takes part in the Loyal Panda loyalty program. To redeem points, the Royal Panda store must be called up in the customer account. A reward is then placed in a shopping cart and paid for with points. The turnover required for a Loyal Panda point depends on the game category.
On slot machines as well as scratch cards, soft games and sports betting, ten euros are sufficient, while roulette (including live roulette) requires €25. For table games, video poker and live casino, €50 turnover is required for one Loyal Panda Point each. Apart from the Loyal Panda program, loyal players also have the opportunity to participate in events such as tournaments or to secure the Bamboo Bonus. These and other promotions with their conditions of participation can be found very clearly on the Royal Panda website or requested from Royal Panda support.
The range of games at Royal Panda Casino
The range of games at Royal Panda Casino is above average. The classic casino games are offered. In addition to slots, there are also jackpots, table and card games, as well as a nice live casino.
In our Royal Panda test, we found a large selection of different slots. Thus, there are many well-known slots such as Book of Dead, Starburst or Gonzo’s Quest. It should be mentioned positively at this point that all slot machines can also be tested with play money. So it is possible for every customer to try out the slots with and without an account before placing real money.
Those who like classic and progressive jackpots are at the right address at Royal Panda. In this segment, everything from Mega Moolah to Mega Fortune to Mega Moolah Isis is playable. Although the selection of jackpots is not as large as in the slots, this is the case in almost all online casinos, according to experience.
Table and card games
Royal Panda also has a great selection of table and card games. The classics like roulette, baccarat, poker and blackjack are available in several different versions. In addition, there are also games like Super Wheel, Football Studio or 100 Bit Dice, so there is no chance of getting bored here.
Royal Panda Live Casino
Technically, the live dealer offer is realized with the software from Evolution Gaming. In addition to a serious and trouble-free handling of the entire gaming action, the software offers various entertainment and experience functions. This includes, for example, the possibility to change camera perspectives, start a conversation with the croupiers and much more. And the game selection in the live casino is also up to the usual high standard of Evolution Gaming with blackjack, roulette, baccarat and many more games.
Royal Panda Casino Mobile App
Royal Panda Casino is also accessible via smartphones and tablets through a great web app. A total of 220 browser-based games are available here. The mobile offering is not an app to be installed on the device, but a version of the website optimized for mobile devices. This can be accessed via the browser or by scanning a QR code. The mobile solution was professionally implemented. All the details of the gameplay are easy to see, the app runs smoothly and is easy to use on the go.
Deposit and withdrawal methods
A plus point: all deposits and withdrawals at Royal Panda are free of charge. The casino accepts various deposit methods. The selection of payment methods here also underlines Royal Panda’s claim to security and respectability. We list the deposit methods and their limits here:
For withdrawals, all payment methods can be chosen that can also technically implement withdrawals and were chosen for the deposit. This is not possible, for example, with the Paysafecard. In case of questions, the support can also be consulted very easily via live chat.
At this point, it should be mentioned again that a deposit with the e-wallets Neteller, Skrill or Paysafecard cannot be combined with the welcome bonus. In addition, Royal Panda explicitly states that a 10% fee will be charged if the player requests a withdrawal without a turnover on the member account that is equal to or higher than the deposited balance.
Homepage and Customer Service
The Royal Panda homepage is available in various languages. The site has been professionally translated into all major languages. Translation errors, which with some competitors indicate a lack of interest in the regional market of the respective country, we could not find in our Royal Panda test. The terms and conditions were also fully translated into all languages.
The customer service can be contacted via email, phone and live chat. When contacting them, you will very often, but not necessarily always, encounter English-speaking customer service representatives. For this Reviews, we made an inquiry via email, which was fully answered within 30 minutes. The customer service is complemented by a very extensive FAQ section. There, for example, questions about account opening, deposits and withdrawals, the mobile version of the website and the Loyal Panda loyalty program are answered.
Royal Panda Casino conclusion – definitely reputable
Behind Royal Panda Casino stands a reputable casino. The Malta-based company is regulated under EU law and holds a full EU gaming operator license from the MGA. The first license dates back to 2013; Royal Panda Casino is thus no longer a classic newcomer. The range of games is above average, the design of the games is pleasant.
The Royal Panda app meets the high standards. This also applies to the customer service, which is available around the clock, just like the homepage. The bonus offer with free spins and three deposit bonuses is attractive. Particularly positive: existing customers are continuously provided with bonus points through the Loyal Panda loyalty program, which can be exchanged for valuable non-cash rewards.
Royal Panda Casino reputable or scam – Important FAQ
Is there a no deposit bonus?
No, there is no no deposit bonus at Royal Panda. Instead, a great welcome package of up to €1,200 + 10 free spins awaits.
Do I need a bonus code for the Royal Panda bonus?
No, no bonus code is required for the Royal Panda bonus. The bonus will be activated automatically after the first deposit.
What can loyal players expect at Royal Panda Casino?
From tournaments to gifts such as T-shirts or bonuses to reload promotions, Royal Panda has thought of the existing customers with very many promotions. Thus, the Royal Panda bonus on the first deposit is by no means the end.
Which payment methods can I use at Royal Panda?
Royal Panda offers many well-known and secure payment methods in its online casino, which we have listed clearly.
Is there a Royal Panda app?
Yes, there is. The Royal Panda web app is technically strong and implemented in a visually appealing way. In addition, changes on the mobile website are always implemented immediately. This can take a little longer with the app.