Netbet only went online with its gambling site after the turn of the millennium and has not been known in Germany for that long, but the company, which was founded in 2001, is now an integral part of the market.
The online provider combines exciting games from the best manufacturers with attractive promotions and fair gaming conditions.
Not only the immensely large selection of games (several hundred from over 20 software houses) convinced the test editors, Netbet scores in all test categories, among other things, with high win and payout ratios, excellent customer service and attractive bonus promotions.
The site offers an excellent overall package and we therefore see Netbet as one of the best and most reputable places to go for online players.
Particularly noteworthy is the transparency of the player, which is licensed and regulated by the Maltese authority MGA, on all levels.
Our editorial team has tested in detail which reasons speak for Netbet. You can find the results in the overview above. Of course, we are keen to go into more detail. After all, we want you to have a complete picture of the provider in the end and present the experiences gained in the following test sections.
Detailed Reviews of Netbet
The online provider is operated by NetBet Enterprises Ltd. based in Malta. The operators have deliberately decided against a software download. The entire portfolio of games and promotions is thus available directly in the browser.
In addition, Netbet does not rely solely on a single software. Currently, there are even over 20 software providers that make their top games available. You can already guess how extensive the range of games is. But that’s not all, because where there are a lot of games, there are also a lot of top winnings.
The Maltese authority MGA is responsible for licensing and regulating the company. Thanks to regular controls, which are very strict, we can already reveal before the detailed Reviews that it is an absolutely reputable provider. Nevertheless, we naturally wanted to know more.
Our editors work at full speed to keep an eye on as many factors as possible. Netbet is of course no exception. Ultimately, the aim is to create an overall impression that will help you make a decision. So let’s start with the most important test areas:
1.) The odds at Netbet
NetBet is not only a provider of various types of games and a partner of numerous renowned software groups. Here, winning chances are written in capital letters – and these result from fair, easily comprehensible winning odds. In addition, the payout ratios (RTP) also play a not insignificant role.
Our editorial team has focused primarily on the slot machine area at NetBet. However, we would like to mention in passing that the odds on the poker site are very attractive.
The fact that NetBet states the average payout rate of the previous year at the bottom of the NetBet website speaks for a transparent corporate philosophy. This is well over 96% and is therefore very attractive.
We had no doubt about the fairness anyway, but of course it is even more pleasant to let numbers speak. Among the winners were quite a few who were able to enjoy a higher profit.
Advantageously, NetBet is regulated by the MGA Malta. This pays attention not only to reliable payout of winnings, but also to fair odds. Should something not go right here, the company would lose its license immediately.
Since 2006, however, there has been no evidence of any irregularities. It can therefore be assumed that the odds at NetBet meet the requirements of the authority. In some cases, the expectations of the players are even exceeded in the process.
You have the opportunity to test the NetBet gaming offer for free after registration and take a look at the winnings table. It shows you the winning odds clearly – which we cannot do at this point already because of the huge game selection. The fact is that almost all slots convince with their values.
There is a matching table for all slot machines. This shows you exactly what odds you can expect when certain combinations occur. The payout rate, in turn, is not always specified, but in our experience it is in the upper average.
Another advantage is the option to test the slots for free. This way, you can find out without risk how the given odds affect your chances; and last but not least, whether the values correspond to the facts at all.
Once you have some practice, you will certainly soon understand why the winning odds in particular play such an important role. In this point, the company was able to convince us completely.
2.) The range of games offered by Netbet
Gigantic is probably the appropriate expression for the NetBet game offer that awaits you. Huge pallets of slots, the most diverse versions, Vegas games and sports betting are provided by the provider. The beauty of this portfolio: It can be played mostly for free and thus completely without risk!
As mentioned at the beginning, the offer consists of games from more than 45 manufacturers. In this point, Netbet has of course left nothing to chance, but relies exclusively on reputable developers.
The “Suppliers” section allows you to sort all games by manufacturer. At the same time, you get a glimpse of which softwares are actually responsible for the great game offer.
Here are all the providers represented in the offer: Amatic, Amaya, Aristocrat, Betradar, Booming Games, Cadillac Jack, EGT, Elk Studios, Evolution Gaming, Gameart, IGT, Incredible Technologies, iSoftBet, Leander Games, Lightning Box, Microgaming, NetEnt, NextGen, Pariplay, Playson, Pragmatic and Quickspin.
They all cooperate with each other to take gambling on the net to a new level. For sure, you will have already heard of one or another manufacturer. If not, that’s not a problem either. After all, it is a good idea to simply test slots and classics from these developers for free. In the end, only your own personal taste counts anyway.
Due to the fact that there are a lot of developers, there is no standstill at Netbet. Several times a month, the provider presents new game ideas, which you may devote yourself to at will.
3.) Deposits and withdrawals to the customer account
Right from the start, we would like to praise the transparency that Netbet displays in all areas. The help page is equipped with all the important information – including, of course, the available payment methods.
The only drawback: PayPal is currently not yet offered. Otherwise, however, you have free choice between the most common options – from the typical bank transfer to e-wallets and, of course, credit cards.
Basically, only 10 euros are required as a minimum amount. Of course, you can also invest significantly more, although this is up to you as usual. The upper limit is €1,000.
An advantage to depositing at Netbet is that the posted balance is displayed directly on your account. The only exception is the bank transfer, because here you have to expect several days of waiting time.
You can find some other alternatives on the help page. However, these are primarily aimed at players from other countries and are rather uncommon here. Therefore, we will limit ourselves to the most common options, with which you can safely and reliably deposit money in any case.
The deposit is always preceded by registration. A few data must be entered, whereby NetBet guides you through the registration process in simple steps. As a rule, the registration should be completed within five minutes.
The company makes no secret of the fact that it takes a little more time than usual to process requested withdrawals. For the bank transfer alone, even up to 12 days are given – a waiting time that does not exactly speak for the provider.
How good that we not only paid attention to the given facts, but also started a self-experiment. In most cases, the money arrives much faster than stated. However, you still have to allow up to four days.
After all: A payout of the winnings is already possible from 10 euros. Although the maximum limit says “unlimited”, the footer of the help page clearly states that transactions are limited to 100,000 euros per month.
The following payment methods are available for withdrawal at Netbet:
- Credit cards (Visa, Master Card)
- Bank transfer
- Skrill (Moneybookers)
The list is not outstandingly long, but it is enough to safely and easily access the money you have earned. All deposit options that do not allow a withdrawal automatically lead to a settlement via bank transfer. In this respect, Netbet is equal to other providers – which is mainly due to the Money Laundering Protection Act.
4.) Customer service at NetBet
There is a clear point deduction for the NetBet support. Although we do not doubt the competence of the employees, we have nevertheless recognized various criteria that are simply not sufficient – at least not for players with high demands.
Let’s start with the service hours. German-speaking employees are available daily between 6 am and 10 pm. On weekends, the support is shortened, because now the team only helps you solve concerns from 11 am to 7 pm.
Another point of criticism is the lack of a free hotline. Although you can contact the team by phone, you will incur charges – at least if you do not have a flat rate.
Today, most operators apparently assume that players have at least DSL as well as free phone usage. If this is not the case, however, your phone bill will not fare very well. This is especially true for complex issues that take a lot of time.
The following contact options are available:
- Phone: You can reach the German phone number +49 3222 1090 506 during the business hours listed above. As a rule, you do not have to worry about long queues. The hotline employees prove to be friendly as well as knowledgeable.
- E-mail: At least this form of contact is made easy for you. The operators have set up a form that you can conveniently fill out on the help page. A topic can also be selected. Thus, the message lands directly with the expert employee.
- Live Chat: The chat can be opened even when you are busy playing. This option is most often used by Netbet customers – simply because it is convenient.
NetBet definitely needs to work on the support times. Especially players from Germany prefer to start playing their favorite games in the late evening hours. And that is exactly when most questions arise. After all, various FAQ pages are offered for areas such as games, poker and co. These should be sufficient to answer at least the most urgent questions directly and easily understandable.
5.) The NetBet website
We have to admit that a lot of input is provided, especially if you have hardly or not at all dealt with online providers. Therefore, it was important for us to first take a look at the structure of the NetBet website.
First of all, the design is kept simple and straightforward – which has the advantage that the most important areas as well as links leading to them cannot be overlooked. At the very top, NetBet takes you from all the subpages back to the home page. You can also open the help page and change the language.
At the top right, everything about your account is displayed – of course, only after you have registered and logged in. You can now conveniently deposit money, see your account balance and find out about previous transactions as well as ongoing bonuses.
The NetBet website has convinced us holistically, as there is a very pleasant and easy to follow structure. In the games section you can find all the categories from “new” to “popular”. The slots can also be sorted by manufacturer.
However, there is actually a small problem here. As soon as you click on headings like “Slots” or “All Games”, it becomes extremely difficult to take a look at the bottom part of the website. The list is simply incredibly long, which is due to the fact that several hundred games come together.
There is a way around this small point of criticism. From the main page, you can also look at the information about licenses, seals of approval, operators and co. without having to search for a long time.
Speaking of searching: NetBet has managed to give the entire portfolio a perfect overview despite the abundance of games. Once the slots section is opened, you will find the option to sort the games by theme on the left margin. This makes getting started all the easier.
6.) The gaming app from NetBet
Mobile gambling – in this point NetBet sets new standards. Not only is the quality extremely good. In terms of game selection, there is hardly any mobile offer that is as extensive.
As a player, you have the option of downloading one of the two NetBet apps, either for your Android device or the iPhone and iPad, for free. You can find the apps in the respective stores. It is even easier to scan the QR code from the website. Alternatively, NetBet offers the mobile website to all customers who do not own any of the aforementioned devices.
The advantage of this is that you are spared a download and can access even more games than are offered in the two dedicated apps.
The NetBet mobile web app is not only suitable for players who use Windows or another operating system on their smartphone, for example. iOS and Android customers also benefit from the significantly larger game selection. The disadvantage is, of course, that the mobile website only works smoothly with good internet reception.
Our tip: As an iPhone or iPad owner, you can specifically compare the iOS app and the mobile website of the provider.
7.) The new customer bonus at NetBet
With an excellent offer Netbet welcomes its new customers: 100% starting credit up to a maximum of 200 euros is given by NetBet so bonus. The sum can really be seen, but of course, the bonus conditions also play an elementary role this time.
First of all, the provider explains what you need to do. In three simple steps you set up your account and prepare for the first deposit and enter the bonus code “NBWILLKOMMEN”. This is of course required to be eligible for the full Netbet welcome bonus. But that’s not all, because 50 free spins for Starburst are also part of the NetBet bonus.
Top: In the course of a raffle, up to 450 additional free spins can be randomly credited within the first 7 days after registration.
Only after all steps have been successfully completed can free spins be granted at random. How many it will be in the end? That is exactly the big surprise.
The first condition for the NetBet welcome bonus is that it is your first registration and deposit. Per household, person and IP address, the starting balance is awarded once. In general, the promotions page of NetBet is very versatile and offers suitable bonuses, raffles, free spins and much more for every taste.
Seven days a week, you as a player benefit from other surprises – including, for example, the mystery game on Tuesday or also the happy hour on Friday. If you take advantage of the promotions, you can fill up your account balance properly week after week. You really can’t claim that the provider is stingy. Especially in terms of turnover conditions NetBet proves to be outstandingly fair.
8.) Security: how serious is NetBet?
NetBet is a provider that has been making history as a bookmaker for many years. The group has established itself in the industry within a very short time and continues to do so today. NetBet was founded in Great Britain.
In order to be able to offer its unique range of games to players from Germany, Austria and other countries, the company was later licensed in Malta. This is where the regulation takes place to this day – including constant controls.
In all areas that our editorial team has tested so far, NetBet has been able to fully convince. This includes, of course, first and foremost the great gaming opportunities that arise thanks to the partnership with more than 20 software labels.
In addition to fair win and payout ratios, customer service plays a very elementary role here. The experiences during our tests were consistently positive: support is available in every conceivable way – including by phone, email and, of course, live chat.
Although NetBet support is not available around the clock, the employees prove to be very courteous and, above all, knowledgeable. The team behind the scenes is absolutely dedicated to satisfying customers.
Proximity to the customer is a high priority. That is why it is also very active on social networks such as Twitter, Facebook and Google +. Here you can get versatile information about ongoing promotions as well as valuable tips and tricks that will make it especially easy for you to get started.
Once money has been deposited for the first time, there is an opportunity to find out more about NetBet’s win and payout rates right away. In fact, the generators are very well set. This is not least thanks to the Maltese regulation.
The special thing: Despite this gigantic game selection, it is easy to keep track of everything. Games have been sorted not only by categories, but also by themes – for example, “Like in Las Vegas” or “On vacation”. We have not seen such a subdivision before.
Some things should definitely be taken into account – including the fact that free play is only possible when you are not logged in. After logging in, only the real money mode is open to you. However, if you log out again, you can try all the games from the offer under real conditions.
The operators constantly show their presence – and not only through their support, but also on social networks. On Twitter as well as on Google Plus and Facebook, the NetBet brand has long since established itself. We have no doubts whatsoever about NetBet’s security and seriousness after all the test areas have been put together to form a big puzzle.
9.) Our experience with NetBet
NetBet Enterprises Ltd. was founded in 2001 and is now considered a very experienced operator, which has set itself the goal of offering as much variety as possible in a small space. Subpages for poker fans, Vegas players and co. ensure that there is no monotony even in the long term. In addition, there are numerous gaming sections that address an extremely large target group.
Of course, NetBet owes its success primarily to the cooperation with reputable and top-class software providers. They enable the provider to offer its customers an outstanding portfolio of games – with every conceivable category.
The company is crowned with success especially because of its good structure. The menu navigation is easy even for beginners despite the huge NetBet game offer. At the same time, the operators focus on keeping regular customers well entertained as well. For example, new promotions are launched regularly, from which every registered user can benefit.
Here again is an overview of all the plus points that speak for NetBet:
- Several hundred games from over 20 software houses
- Nice and friendly service
- Daily bonus promotions and free spins
- The entire portfolio without download
- One of the best mobile apps
- High win and payout rates
- Transparency at all levels
The NetBet win and payout ratios are provided to you transparently. You can find a winnings table in the respective games. The provider informs you about the average payout ratio of the previous year at the very bottom of the website.
Of course, our editors wanted to know more precisely and therefore tried out several games personally. The result of this series of tests is roughly in line with the stated values. Fluctuations arise naturally from the fact that each game has its own odds. Testing all of them would ultimately go beyond the scope of this article.
Fairness we can sign NetBet in any case. Although winnings are always dependent on one’s own luck, the chances of payouts are very good with the company – since more than 96% of all earnings are distributed to players.
Online providers always have a little room to set their own odds. That everything is done by the right means, not only the Casinotest.de editorial team pays attention to, but also the MGA Malta in particular. If the values were too bad, the licenses would be revoked very quickly. This has not happened at NetBet so far, and according to our test, we can expect real chances of winning as well as high payout amounts in the future.
We also took a closer look at the VIP Club. You automatically become a member as soon as you are registered and have deposited money for the first time. There is not too much of an advantage from the Bronze level at first. However, it is made easy for you to gradually work your way up by collecting NetPoints.
Especially the variety of gaming options is an aspect that speaks for NetBet.
The concept that NetBet has built up within a few years can be seen in every respect. Games and odds, quality and performance offer no room for any form of criticism. Only the NetBet support leaves players a little out in the cold, because after 10 pm you are unfortunately on your own. At least there is the support on weekends, so you always have a contact person in case of doubt.
Today, NetBet is one of the largest online slots providers on the European market. There is hardly any other provider that combines so many softwares.
The aforementioned lack of support during night hours is replaced by a very extensive and detailed help page. Here you will find the answer to really all questions that may arise in the areas of game functions, bonus conditions, payments and co.
1.) Which NetBet slot machines are worthwhile?
The selection of online slots at NetBet is huge. Which slot machines are particularly worthwhile, however, that is difficult to generalize. The most important thing for players is the fun factor. Winnings then usually come by themselves – especially since the provider relies exclusively on developers who are reputable and whose games can be described as fair overall. In short: You should simply let your own taste decide!
2.) How do NetBet tournaments work?
Every 15 minutes, exciting slot tournaments start at the renowned NetBet. There are up to 100 free spins to be won in each case, which are also intended for fixed slot machines. Participation in the NetBet tournaments is incredibly exciting, but you are not obliged to join. The provider’s list shows exactly which tournaments will start soon. Especially the top games of the company are offered here.
3.) Is there a NetBet VIP program?
Loyalty pays off here as well, because anyone who plays with real stakes and collects points immediately becomes part of the perfectly thought-out NetBet Player’s Club. There are a total of seven VIP levels that can be reached. The provider unlocks the elite level upon personal invitation – and only for customers who are particularly active and who wager significantly more money than usual. With each VIP level, the customer benefits increase – from a better points conversion, to a personal account manager.