Expekt was founded in Sweden in 1999 and has been one of the most important bookmakers in Scandinavia at least ever since. The betting provider Expekt has a solid customer base of over 1.8 million registered users. This number alone is irrefutable proof of quality, which virtually rules out fraud or rip-offs. Nevertheless, it is a fact that the Scandinavians have not yet been able to fully establish themselves in this country. In the detailed experience report, we went in search of clues. What are the advantages and disadvantages of the Swedish online bookmaker?
Our experiences at a glance – is Expekt fraud?
We can rule out fraud at Expekt – this is the most important fact. The Northern Europeans have been working reputably on the market for years. There have never been any payout difficulties or similar negative player experiences. For many years, the Swedes sailed under the flag of Gibraltar. In 2014, the change took place under the care of the Malta Gaming Authority. Expekt holds several licenses from the Mediterranean nation’s regulatory body, which cover its entire gambling offering.
The offers of Expekt
The legal environment of the online provider is of course only one side of the coin. For the users in the “daily business”, the betting offer is much more interesting. We have worked out the most important facts about the offers below.
The betting program includes between 25 and 30 sports, depending on the season, which gives Expekt a very, very good value. On a daily average, the bookmaker comes up with bets on well over 20,000 individual offers. The king of soccer is outstanding in this respect. The specialization on the domestic Scandinavian leagues is unmistakable, but of course all other important competitions are not ignored. The portfolio for betting is also very extensive for tennis and ice hockey, here too with a certain Swedish touch. The fringe disciplines include, for example, cricket, golf or beach volleyball. In the special bets section, bets can be placed on the upcoming James Bond or other TV highlights, among others. In terms of betting options, the bookie is moderately well-positioned. In the top soccer leagues, the bookmaker offers about 50 special bets per match.
The betting odds are good, but not outstanding. The bookmaker works with a relatively fixed odds key of 93 percent. Expekt very rarely has the absolute best offer on the screen, but never the worst offer either. Only in the draw odds does the bookmaker lag behind a bit every now and then.
For German sports bettors, the tips at Expekt are nevertheless very lucrative. The betting tax is borne by the Northern Europeans alone – and this without ifs and buts. The customer does not come into contact with the tax on sports betting either on winning or losing tickets.
In the online casino, users have the choice of over 300 games of all categories. The online provider relies here primarily on the games of Net Entertainment and Microgaming. The cooperations are clear evidence of the fact that customers do not have to expect fraud or rip-offs even in the virtual arcade. On the contrary, winnings in the millions beckon in some cases. Expekt currently has around 20 progressive network jackpots in its portfolio. The games on offer range from slots and video poker machines to table and card games.
Extremely extensive is the live casino equipped, in which roulette, blackjack, baccarat, three card poker and casino holdem can be played. Expekt does not deny its own origins in the live dealers either. For example, one roulette table is run by Swedish croupiers.
Expekt’s poker arena is directly connected to Everest Poker’s gaming floor. For users, this means not only an extensive table and game selection, but at the same time opponents of the most diverse playing strengths around the clock. Both recreational gamblers and professional players will find what they are looking for at the provider. The numerous satellite tournaments, through which users can qualify for the largest offline events worldwide, are worth highlighting.
Bonus for new customers – dust off cash money
In all three main sections, the Swedes have a welcome bonus ready for new customers. The risk-free start at Expekt is given to all users. The details of the bonuses are in the following section.
Sports betting bonus – 100 euro deposit bonus.
Expekt’s welcome bonus has been improved from €77 to €100 in recent months. This is a classic deposit bonus, which means that the first deposit is doubled up to a contribution of €100.
At least ten euros must be deposited to activate the bonus. In addition, the deposit amount must be wagered at a minimum rate of 1.5 before the bonus is credited. However, only the 1X2 betting markets apply. However, a minimum odds is not prescribed. Furthermore, it should be noted that the first deposit must be made by bank transfer, with a direct booking system or with a credit card. All new customers in Germany and German-speaking Switzerland are eligible for the bonus.
Casino bonus – 200 euros for the first deposit.
You get the casino bonus of the Swedes as follows: Simply deposit and the first deposit is rewarded with a 100% deposit bonus of up to €200. The bonus must be played through 40 times to reach withdrawal maturity. When playing free spins, the different value of the games should be noted. While slots are credited at 100 percent, blackjack, for example, “only” achieves a factor of five percent. Roulette is valued at a very good 25 percent. The live versions of the two classics are credited with two percent. All other table and card games are completely excluded in the bonus conditions.
Poker Bonus – 200% up to €2,000.
In the poker section, the bonus calculation is done in dollars. As a new customer bonus beckons a 200% match bonus of up to $2,000. However, the additional credit is not available for use, but must be unlocked with your own money “Step by Step”. The bonus conversion into real money takes place in three steps. But this is by no means the end of the line in the poker arena. In addition, every new customer is immediately credited with 20 bonus points, which can later be converted into cash. Furthermore, there are tokens worth $11, which can be used at all real money tables. The winnings are not subject to any playthrough requirements. The beginners should also not neglect the two tokens, which are the starting entitlement for the freeroll beginners tournament.
Deposit and withdrawal – this is how it works.
The transfer portfolio is composed of numerous secure and fast payment methods. However, customers who choose Visa or MasterCard credit cards must note that Expekt charges a 2.5% deposit fee in this case. All other payment methods are free of charge. Bank transfers can be made in Germany with Sofortüberweisung.de and with GiroPay in real time. For smaller deposits, Paysafecard and Ukash are primarily suitable. Furthermore, the e-wallets of Skrill by Moneybookers and Neteller are available.
Withdrawals are made via all transfer methods that have already been used for a deposit, as long as this is technically possible. The fast processing speed also proves that Expekt acts reputably.
Security and regulation – part of a strong group
The official sports betting provider is Mangas Gaming Malta Limited. The company not only holds an EU license from the Mediterranean state, but is also responsible for Betclic’s betting portfolio at the same time. Legally, Expekt has been a part of the French-Canadian Betclic Everest Group for several years now. Financially, the gambling holding is one of the strongest companies in the industry.
In terms of marketing, Expekt relies on the help of ex-sports stars. Former Polish national soccer striker Zbigniew Boniek is responsible for Germany. In the Czech Republic, the “penalty god” of 1976 Antonin Panenka is on the ball. The domestic, Scandinavian region is marketed by tennis legend Mats Wilander.
Support and customer service – contact only in writing.
Customer support is still only available in writing. Expekt does not provide a telephone hotline. Nevertheless, a significant improvement was created in recent months with an integrated live chat on the website. Any problems can be clarified quickly and directly. Those who contact the support team via email, however, do not have to wait long for the desired information either. The average response time is a good two hours. Customer service is available daily between 10 am and 11 pm.
User-friendliness of the website – in part somewhat in need of improvement
Expekt tries to provide its customers with extensive information directly on the homepage. However, in our view, this does not always succeed properly. The betting portal lacks a bit of clarity. Only after several clicks is the “clear line” recognizable. Basically, the bookie relies on the typical sports betting design, with the disciplines arranged on the left edge of the screen. Somewhat unfortunate is perhaps the partial listing of the special markets in the page header after the event selection. In our experience with Expekt, however, users will have familiarized themselves with the navigation paths very quickly after a short period of getting used to it.
The mobile app can be loaded in seven languages. For iOS and Android users, classic download versions of the apps are available in the corresponding stores. In addition, there is an optimized website version that can be used with all common end systems. The first mobile bet at Expekt is insured up to ten euros, provided that the qualifying tip is completed for at least five euros and has odds of 1.5 or higher.
Conclusion: Especially for the German sports bettors exceedingly lucrative.
Expekt is a bookmaker, which the German customers should see as a serious alternative due to the betting tax exemption. The overall offer of the Swedes, including casino and poker, deserves a very good mark, even if there is still room for improvement here and there, of course. However, the most important summary in the test is that the online provider is 100% reputable. Fraud can be ruled out in any form with the Scandinavians.