Casino Cruise was only founded in 2014 and is thus one of the younger representatives in the scene. Nevertheless, the arcade already attracts numerous players, because especially the extensive game offer is first-class. At the same time, the provider can also talk about other positive aspects, which were examined by me in a detailed test. Of course, not only the game offer is considered, but also the work of the software, the resilience of the customer support and the payout ratios of the provider.
In addition, the individual aspects of Slots Cruise, such as the bonus offer or the mobile app, are once again presented in detail in separate reviews. However, a rough assessment of the features can of course already be found in this Reviews. This way, every player can first get an impression and then, if interested, study the individual reports in more detail.
Overview of the huge game offer
The most important aspect in a review is inevitably the game offer of the arcade. Each provider relies on completely different game variations and offers different numbers of games. I have examined the game offer in detail and evaluated it primarily in terms of the number and payout ratios of the games. At the same time, the betting limits were also scrutinized.
The game offer in numbers
The young arcade attracts attention above all with an enormously large game selection, which cannot be found anywhere else on the market. In total, players can choose between 1,300 different games. These are divided into different categories and are particularly well represented in the area of slot machines. The slots are available here in all imaginable variations.
The well-known slot machine manufacturers make up a large part of the games. But also smaller and less known developers have their place at Casino Cruise. So it never gets boring and you are always provided with new and exciting online slots.
Excellent Mobile Apps
The Casino Cruise app is also more than respectable. Currently, this is one of the best apps available on the market. Around 1,000 different games are currently offered here, so even the mobile offer is still excellent. Those who want to learn even more about the mobile offer will probably find answers to most of their questions in the app review, because here the app is examined down to the smallest detail.
The betting limits at a glance.
The betting limits are primarily very suitable for hobby players. High rollers and professional players might get into a bit of trouble here under certain circumstances, because the limits are not quite as open upwards here. However, beginners will find their way around wonderfully, because the minimum stakes are invitingly low for all games. Slots can already be played with a stake of 0.01 euros, although this can of course change due to the number of paylines. In principle, however, the upper limit on the slot machines is 1 euro.
So are the payout ratios.
The Casino Cruise payout odds are in the good midfield in comparison with other providers. Although there are no unearthly bad values, there are also only a few really outstanding ones. Overall, the RTP is in the upper average range and still has some weaknesses, especially in the area of classic slots. Here, a few games only have a payout rate of 74.90 percent, which is definitely too low. At the same time, however, you can also play classic slots that offer an RTP of 99.00 percent, which makes things at least a bit more positive. On the other hand, the values of the video slots are pleasing, because here the payout ratio is between 95.42 and 96.98 percent.
In comparison with other providers, Casino Cruise is rather average and finds itself in the midfield of payout rates. Especially with classic slots, there is a need to catch up, because a payout rate of less than 90 percent is not acceptable. On the other hand, the RTP of the video slots is praiseworthy, as it is significantly higher than that of the classic slots.
In detail: software and website
The software was provided by EveryMatrix Ltd, a company that combines games from different developers and can thus compile an area-wide good offer. Accordingly, several well-known companies have participated in the game development and contributed to the broadest offer on the market. The offer is available in several languages and is offered exclusively as an instant game variant for Mac and Windows users. A download is not available.
First of all, it should be mentioned that Casino Cruise’s portfolio also includes its own games, for example “Demolition Squad” and “Devil’s Delight”. Beyond that, however, the offer is naturally dominated by a variety of first-class game providers. Microgaming (“Lucky Twins”), NetEnt (“Guns N’Roses”), Play’ n Go (“Wizard of Gems”), Evolution and NYX have all contributed their share. This was made possible primarily by EveryMatrix Ltd, as the company is known for its excellent game selection.
A download version is not offered, but is currently not needed either. The instant game can fully convince, because new games are always added, which make the already large offer grow even more. At the same time, the system requirements are still very human, which will especially please users of older models. Despite the elaborately crafted games, only a Pentium II or higher is required for instant play. At the same time, Flash Player version 10 or higher should be available. For Mac users, a G3 or higher with at least 64MB RAM is required.
The online game library makes a very good and clear impression overall. Despite the enormously large offer, a lot of emphasis was placed on good navigation, so you can find your way unerringly within a few moments. Another positive aspect is that the games are available in German. For the most part, this is even possible without registration and allows for an optimal foretaste of what to expect. The entire design of the website is appealing anyway, because not only was attention paid to modernity here, but also to friendly and coordinated colors.
Further details about the company behind the provider.
As already mentioned, Casino Cruise was only founded in 2014 and is thus one of the youngest providers on the market. Since the beginning, the company EveryMatrix Software Ltd., which is behind the offer, has been fixated on gaming arcade games. Other iGaming products are not offered. Like many other providers, the British company is based on the Mediterranean island of Malta and is monitored by the authorities there.
The company has not yet been able to win any awards or accolades, which is not surprising given its short time on the market. However, the young company has already demonstrated excellent knowledge, because only prominent and respected gaming providers can be found in the lineup of the casino. Thus, in all likelihood, a few more awards will surely come in the future.
Availability of the customer service.
The support staff could fully convince. Inquiries are always answered in a friendly and, above all, quick manner and a helpful solution is suggested. The support can be reached via German live chat, as well as via e-mail or telephone. A contact form is not kept, but the player can then simply write to the support by mail. For Austrian customers, a separate hotline is available, which offers a callback service for German customers, however. This is of course very customer-friendly, because it saves possible fees for the phone calls. Incidentally, questions to the support can be asked via live chat even if you are not yet a registered user in the gaming house. In this case, you only need to enter your name and e-mail address. In addition, many questions are also answered on the provider’s extensive help page.
Important info on licenses & security
Like most providers in the industry, Casino Cruise also holds a gambling license from Malta (LGA/CL1/497/2010). For the player, this license is a promising indication of the provider’s serious work. Unfair providers have no chance under official supervision and therefore increasingly disappear from the market. Security is guaranteed by the company through different encryptions that become active during payment transactions. At the same time, of course, the provision of personal data or bank details is encrypted using SSL encryption.
In 2016, however, online gaming arcades are also subject to strict requirements in terms of player protection. However, these are also fulfilled by Casino Cruise. The first step in this direction is, of course, the betting limits of the different games. Beyond that, however, there is also a deposit limit, which can be set by the player himself in the account settings. In fact, the gambling house does quite a bit here, because in addition to this, a self-lock is offered via e-mail, which is valid for at least seven days. At most, you can even have yourself blocked for up to a year. Another method, which is still very rarely found in the offers, are the session time limits. This means that players are notified after a certain time that they have been playing for a very long time.
For this purpose, Casino Cruise cooperates with several organizations. For example, gambling addiction is fought together with Gamblers Anonymous, an organization that lends a sympathetic ear to gambling addicts. At the same time, however, the company’s own operations are monitored by independent auditing bodies. For example, the payout ratios are regularly checked and announced by eCOGRA.
Very many bonus points
Awards Casino Cruise could only bring in one so far, but an important one! In 2015, the provider was awarded the IGB Award “Best Newcomer”. The provider also presents itself convincingly in the promotions. Here, the full score of three bonus points must inevitably be awarded, because players can expect a variety of bonus offers here. In addition to the usual free spins and the welcome bonus of 300 euros, there are, for example, weekly promotions here, such as the “pool party” on Tuesdays. In addition, you can also clear a monthly bonus and have the chance to win great trips and other prizes. Casino Cruise also gets full points in the special games category.
A loyalty points program is also offered, which earns Casino Cruise full points in this category as well. Players can collect the points and then convert them into bonuses. The additional offers are similar, as new promotions are offered on a daily basis. Players can win various prizes, such as trips or cruises. Also for this there is the full score. There are always new and interesting offers here, which also come with an ever new idea around the corner. The company shows itself to be very innovative here and provides a large portion of variety for its clientele. Considering that the company has only been on the market for a short time, the diversity in these categories is quite remarkable.
Conclusion: Casino Cruise shifts into forward gear
With Casino Cruise, a very innovative and motivated provider introduced itself to the market in 2014. The company has continuously refined itself and, above all, permanently expanded the range of games. Today, this is completely convincing and can score not only with the number of games, but also with the clever selection of different game providers. Thus, an optimal offer is created for almost every customer here, which is almost unbeatable in its diversity. At the same time, this also applies to the mobile app, because it offers excellent processing and at the same time still allows access to more than 1,300 games of the online arcade. Of course, the numerous bonuses and promotions that take place here almost daily have also attracted positive attention.
There are no real weaknesses to be found in Casino Cruise. However, you could sort out some games with a very low RTP, because some payout ratios are almost on the level of land-based gaming arcades.
Questions and Answers
You have read my Casino Cruise review and still have more questions? Then my FAQ section will be of great help to you. Here I answer the most frequently asked questions and cover many different topics. Have a look!
Is there a Casino Cruise bonus code?
At this operator you will not only get a lucrative welcome package, but also a large selection of games. However, you do not need an extra bonus code to accept the offer. It is enough to accept the offer when you make your deposit. You can find out more on my Casino Cruise Bonus page.
Can I register at Casino Cruise with a mobile device?
Due to the responsive web design, you can easily access the provider’s mobile website. The Casino Cruise app is suitable for both Android and iOS devices, which you can use to log in just like on a PC. The process is exactly the same and you don’t have to miss out on any features.
Is Casino Cruise a reputable provider?
When I checked the licenses and the Casino Cruise security, I noticed that the operator not only has a valid EU license from the Malta Gaming Authority, but also attaches great importance to the protection of your data. Because these are protected with a state-of-the-art SSL encryption. In addition, the RTP values (Return to Player) are regularly checked.
Can I make a deposit with PayPal at Casino Cruise?
Currently, a deposit with PayPal is not possible at Casino Cruise. But this should not deter you, because there are many other payment methods available. The operator is also one of the eWallet casinos that offer Skrill, Neteller, ecoPayz and Zimpler. You can also use your credit card or giropay.