Casilando is an online casino that only saw the light of day in 2017 and is therefore still new on the market. However, the casino is already trying to stand out from the rest of the industry with a particularly modern website with good clarity. The bonus offer also seems appealing at first glance. After the first impression, Casilando can thus definitely keep up with the top dogs in the industry. But is Casilando really a serious and fair online casino that can convince with licenses, payment methods and – most importantly – with a wide range of games? Here are the results of our extensive test in detail:
Is Casilando a scam?
There is no need to assume that Casilando is a scam. It is a reputably run online casino that has the licenses from the UK Gambling Commission and the Malta Gaming Authority, which are necessary to operate an online casino in Europe. These licenses are stated in the footer section of the website. There is also a link to the terms and conditions, which are standard for any casino. Passwords as well as deposits and withdrawals are secure at Casilando. The casino’s website is also equipped with a valid SSL certificate, which protects players from unauthorized access. The large number of payment methods also confirms the seriousness of the online casino.
Web presence and usability
Casilando’s website has a modern and clear design. The website menu is always pinned to the screen, so you don’t have to search for the most important links for a long time. The choice of colors of the website supports the clarity. In addition, large font is used, which is conducive to good readability. The links to sign up and register as well as the individual games can be found directly on the homepage, so that this is only one click away in each case. Animations are used sparingly and are not annoying, which also does not affect the short loading times of the web offer.
The bright design is particularly inviting for newcomers. The casino software from NetEnt, which is considered the market leader in the industry, is primarily used to realize the offer. The games of the casino are divided into different, easy-to-understand categories and present themselves in each case with large thumbnails. However, the favorite game can also be searched for directly via a search function. Options to sort the games by release date, for example, are unfortunately missing. The Casilando website is available in English, German, Finnish, Norwegian and Swedish. In some places, however, one notices small, forgivable lapses in the translation into German. Nevertheless, Casilando’s website knows how to score with an excellent overview.
Just like many other newcomers on the casino market, Casilando also focuses on slot games. However, thanks to the operator NetEnt, players will also find a rich offer with numerous classics in this section. However, games from Microgaming and other providers can also be found in Casilando’s repertoire. Starburst or Guns N’ Roses are examples of the offer that can be found at Casilando. The slot games are lovingly designed, and there is also a demo mode that makes it easier for newcomers to test the games in advance.
With currently 22 games, you can also play for the casino jackpot at Casilando. Fruit Fiesta and Mega Moolah, for example, are the games that promise the big wins at Casilando. The games in the jackpot section also come from different developers and each have their own jackpots of up to several million euros.
The range of virtual table games is also not to be neglected at Casilando. 20 different variants of blackjack provide a rich selection in this area. The online casino is also represented in roulette and can convince with American, French and European roulette. 15 different poker games and baccarat round off Casilando’s offer in this area. Thus, Casilando can offer a quite satisfactory range of virtual table games, whereby different betting levels are guaranteed at the respective tables. Those who are looking for variety at Casilando can also play one of the different scratch card games, bingo or virtual sports betting.
However, the difference in an online casino at the end of the day is the range of live casino games. At first glance, the assortment at Casilando may seem rather manageable, but all the major games are offered, as well as some exotics. Roulette is, of course, one of the absolute classics in the casino and is therefore also provided on Casilando. In addition, blackjack and poker are also represented in various versions. Especially the latter is not a matter of course in online casinos. Of course, this also applies to baccarat, which can also be played at Casilando’s online casino. The range of live games is rounded off by the Football Studio and Dream Catcher, a version of the well-known Wheel of Fortune.
Limits and payout percentage
The focus at Casilando is clearly on the slots. Specifically, this means that you can’t expect high limits on the virtual table games. For these, the minimum bet usually starts at one euro, with the maximum bet being in the four-digit range at most. These limits are fine, though many online casinos can come up with significantly higher deposit limits. Thus, the offer of table games is aimed more at newcomers. Traditionally, the slots in Casilando’s online casino can be spun with as little as one cent, with the maximum limits being in the triple-digit range. Here, too, other casinos can convince more, although most players will not be bothered by the amounts.
On the other hand, Casilando knows how to convince with high and fair payout ratios. For the slot games, these are ultimately around 94 to 96 percent, with table games slightly above that. This clearly speaks in favor of the online casino, which thus places itself at the top of the overall comparison. In no single game does the payout ratio fall below 90 percent, which proves fair play at Casilando. Of course, the exact win rates of each player also depend on luck. One thing to be criticized is that there have been few independent tests on the win rates so far, which is due to the young age of the casino.
Bonus and ongoing promotions
An attractive welcome bonus is now firmly part of the standard of an online casino to be able to hold its own in the highly competitive market. Casilando is also represented with a bonus worth mentioning. Thus, after registration, you get 10 free spins for the games Starburst, Fruit Shop, Quest for Immortality, Steam Tower, Joker Pro and Pyramid. The real welcome bonus consists of a doubling of the deposit up to a maximum of 300 euros, as well as 90 more free spins for the games mentioned above. In order to make a withdrawal after receiving the bonus, the entire amount must be wagered at least 35 times. Slots count for 100 percent, all other table games for 10 percent, with poker being the exception with 5 percent. Thus, the bonus is considered attractive, while the withdrawal conditions are comparatively fair. Unlike in many other casinos, there is no time window for fulfilling the conditions.
In addition to the welcome bonus, there are also some promotions. This includes, for example, the Thursday short vacation. So every Thursday you get a deposit bonus of 50 percent up to 250 euros and 20 free spins for Aloha! Cluster Pays. In addition, loyalty points can be collected on many different games, which can eventually be exchanged for gaming credit.
Customer service, deposits and withdrawals
Questions are normal, especially for newcomers. Fortunately, the way to get an answer to his questions is not far at Casilando. Directly in the menu at the top you will find the button to the live chat. After a click, a chat window opens directly, whereupon one is connected to a service employee in the shortest possible time. The service is available in several languages. You can also ask your questions in German. The customer service is open all day from Monday to Sunday. In addition, it is possible to contact the customer service via e-mail.
A large selection of deposit and withdrawal options is also always an indicator of whether an online casino is a scam or whether it operates legally and reputably. The most important payment methods are available on Casilando. However, some players will be disappointed that PayPal is not included in the range of payment methods. Nevertheless, the payment methods are diverse enough to be able to make a deposit directly from the PC without further effort.
Deposits are possible with Visa and MasterCard credit cards, via Neteller, Giropay or Skrill, via Sofortüberweisung and simple bank transfer as well as via Paysafecard. The selection of withdrawal options is smaller. Visa, Neteller and bank transfer are available for this. However, all deposits and withdrawals at Casilando are free of charge. According to the Money Laundering Act, the money must be paid out via the way it was deposited. If this is not possible, the funds are transferred to the bank account at Casilando. Those who wish to withdraw their money at Casilando must show proof of identification. However, this is an additional indicator that the casino is reputable. It is thus made more difficult for strangers to withdraw money from the actual player’s account. Casilando thus guarantees the greatest possible security. After the one-time identification, the credit can be paid out without any problems at any time.
Conclusion and evaluation
Although Casilando has not been on the market for long, it is already a serious alternative to the top dogs in this field. Casilando can already score points with its website. It is very clearly arranged and all important links can be found at a glance. With this, Casilando already overtakes a large number of established providers. The game offer is certainly still expandable and currently offers little for real high-rollers. However, especially beginners will get their money’s worth, while regular players will not be disappointed at all.
Casilando is a safe and reputable casino. The provider can already confirm this with its professional look. The casino has all the important licenses to operate on the European market and also convinces with a current SSL certification. The bonus offer is appealing, while the withdrawal conditions are considered fair. Should Casilando still improve the payment methods, the online casino could become attractive for even more players. Thus, Casilando could be one of the best casinos on the market in the medium term.