Betway is one of the best online casinos in the test today – even though the company was active exclusively as a bookmaker until a few years ago. A wide range of casino games, attractive bonus offers and first-class service have convinced our editors.
The preselection already showed how well Betway Casino is positioned and the provider has truly earned its place in the upper ranks in the competition comparison.
In terms of software, the company has so far relied solely on Microgaming. Meanwhile, the popular Net Entertainment slots and classics can also be found in the huge portfolio. The operators themselves claim to provide more than 450 slots – plus a huge selection of table games and a first-class live casino.
The provider has also improved significantly in terms of design and website operation over the past few years, and there are also considerable plus points in the areas of Betway performance and loading times.
Particularly noteworthy is the fact that Betway is not only licensed in Malta. Another license, which is especially interesting for us, was granted to the company in Schleswig-Holstein.
Detailed Review of the Online Casino Betway
In the following, we take a look at the test criteria that our editorial team has worked out. A targeted list of all the pros and cons will help you make a decision. Of course, this is not just about personal feelings, but above all facts – in 10 test areas.
1.) The odds
It is definitely an advantage that Betway relies on two large software corporations. Both Net Entertainment and Microgaming are namely known for outstanding win rates. And a look at the payout odds is also promising. It starts with the classics, which bring fixed odds of up to 99.8%. And even the slots throw off up to 97.2% of all earnings in the form of winnings.
And as we’ve found out over the past few years, both NetEnt and Microgaming are considered big spenders. The variances ultimately depend on which of the myriad games you choose. Jackpot slots don’t throw off too high odds in the base game, but they pay out huge sums in case of luck. This also explains the lower RTP set there.
Classic casino games such as roulette, blackjack and poker have very clear guidelines and fixed odds that correspond to the standard set of rules. Here, even the providers have no influence on the winning values.
Therefore, it was all the more important for us to examine the theoretical payback of the virtual gaming tables. In the case of blackjack, they are sometimes over 98% – one reason why such tables enjoy extremely high popularity.
Those who are enthusiastic about classic casino games should try their luck at the virtual blackjack tables. Here, both the winning odds and all payout odds are fixed.
The game types below are currently rewarded by Betway Casino with the best odds:
- Live games
Winning odds of slot machines are highly variable. Microgaming and Co. are therefore in control of how generously players are rewarded for their bets. Things look a little different in the live casino and at the virtual tables. Here, fixed odds apply for certain betting options and game outcomes. So if you’re interested in roulette and blackjack, it doesn’t really matter which developer created these tables – because there’s no changing the odds.
Our editors can confirm fair odds and well-positioned payout ratios for Betway Casino after a very extensive test. The casino is very transparent. If information is missing in the games, it is always possible to inquire at customer service. The answers follow within minutes.
Since the odds vary greatly depending on the game, it is worth comparing several slots and classics in the free version. This way, you will quickly get a feeling for which games are really worthwhile.
What odds you can expect at Betway Casino depends on various factors – including the type of game and not forgetting the combinations that occur in slots or classics. At the tables, the odds are best influenced by the bet you place.
2.) The game offer
Let’s put it this way: with the exception of the Video Slots and Slots sections, the product variety at Betway Casino is “manageable”. Both Microgaming and NetEnt focus on modern slots. There is little room for classics and live games in the portfolio – which is of course a bit of a shame.
On the positive side, Betway Casino relies on very experienced and renowned software partners. Thus, the high quality of the Betway gaming offer is guaranteed – which is known to be more important than the quantity.
Of course, what counts at the end of the evaluation is that you as a customer do not get bored so quickly. Betway ensures this with constant new launches, which are presented in their own category.
If you will, most online casinos focus on slot machines. After all, the most variety can be extracted from the colorful slots. The variety of themes of the two software forges ranges from “sweet and colorful” to “action-packed”. Thus, there is something for every taste.
The entire range of games can be used without downloading – many titles are even free of charge. Especially in the mobile gaming sector, Betway is very well positioned. If you like, you can simply take the games with you on your travels. Thanks to the mobile website, they work on almost all smartphones and tablets.
In the Betway Live Casino, the provider relies on the know-how of the specialist Evolution Gaming. As expected, the selection is solid, but not outstandingly large. Ultimately, the company has had all tables visually adapted to its own design. The individuality that Evolution Gaming offers its partners has many advantages – first and foremost the very high recognition value.
For all those who like to experience a few moments of luck in between, there is the “Other Games” section at Betway Casino. Here you have the option of playing bingo or scratch cards – simple games that are perfect for entertaining yourself during your lunch break.
3.) The Live Casino
As mentioned earlier, Betway doesn’t exactly offer a gigantic portfolio of live casino games. Here, quality clearly comes before quantity – and that’s a good thing! The operators have agreed with Evolution Gaming on an individual selection of live tables.
For example, roulette and blackjack can be found in their typical form. The large variety of variations is not available here, but there are very extensive betting and winning opportunities. In addition, various poker versions can be found at Betway Live Casino, which provide entertainment as well as exciting moments.
The portfolio offered so far shows quite well that Betway has not been active as a casino for too long. After all, the operators had previously dealt exclusively with sports betting.
Following the development was quite informative for our editors, because: The online casino is working flat out to constantly expand its range of live casino games.
The 5 most popular live games at Betway Casino are:
- French Roulette
- Classic Blackjack
- Dream Catcher
- Caribbean Stud Poker
- 3 Card Poker
Of course, the game selection was not the only criterion for us to award points. We also had to take a closer look at the technology, loading times and performance. It is clear that there is nothing about Evolution Gaming’s games that can be criticized in the slightest.
The developers are experts in the field of live gaming and easily exceed even the expectations of very demanding players. That all those responsible behind the scenes understand their craft, we could personally convince ourselves of that in the practical test.
Online casinos that offer a special live casino bonus are particularly attractive. Such a bonus is of course available at Betway Casino – although you cannot secure the additional credit by making a deposit, but rather by playing for it with a bit of luck. The whole thing works quite simply, because ultimately chance decides whether you get €10 free.
And this is how the whole thing works: you have the opportunity to take a seat at the live roulette table every day between 8pm and 10pm. If the ball stops on 0 at any time during this period, you will automatically receive the €10 Live Casino Bonus. Like all bonuses, this bonus is subject to certain turnover conditions, which Betway clearly shows you.
Even away from the live casino, you can always expect exciting promotions at this provider. For this reason alone, we recommend registering at Betway Casino after the detailed test. Once you are logged in, all the latest events and promotions are automatically displayed in the top right corner. This way you will not miss any offer and can always deposit when it is most worthwhile.
The 95 points are a very good value, because although Betway does not necessarily offer the largest of all product ranges in the live casino, there are still some aspects that speak for the company – first and foremost the high-quality technology, thanks to which load inhibitions and game interruptions are virtually excluded.
4.) Deposits and withdrawals to the customer account
In the test area of Betway deposits, we found it easy to score high. Once you have decided on a payment method, you can easily and securely save data required for this. The following transaction then works even faster. By the way, a credit is made in real time – the exception here is also the classic bank transfer.
Betway has a good selection of deposit methods between which the customer can choose.
As soon as you are logged in, the “Bank” button is available at the top right, which you will certainly not miss thanks to its green color. It opens a separate small window after clicking on it. There, both the amount of the deposit and the payment method can be selected in just a few steps.
The company demonstrates transparency with its information, which is available even without prior registration. Here, all payment methods are listed by country.
Especially for players who deposit money frequently or opt for larger sums, fee-free payment methods are particularly important. Betway offers exactly such methods in the proven variety – starting with online wallets and ending with simple bank transfers.
Betway processes almost all deposits in real time. The exception is, as expected, the classic bank transfer, although even with such you do not have to allow much longer than 24 hours waiting time. Less common are the stated transaction limits.
They can really only be explained by the fact that a conversion into euros takes place. For example, the minimum deposit for Sofortüberweisung has been set at 20 euros. If you are active in the checkout area, you will find 21474.83 as the transaction limit – which is anything but typical.
The same limit also applies to many other payment methods. Unfortunately, we can’t answer why of all things the amount is specified there at this point. Ultimately, however, it indicates that relatively high transactions are possible with all systems without any problems.
Usually it is enough to opt for 10€ as a minimum deposit. However, if you want to benefit from the Betway new customer bonus, then 20€ is the minimum.
Deposits logically work only after the account has been set up. If you just want to take a look at the games, then this is possible without registration and of course free of charge.
What amounts are payable, that depends on various factors. The limits you will see only when money has already been deposited. However, in order to inform even non-registered guests, Betway has incorporated an informative banking page, which you may take a look at any time. Here you can find an overview of all payment methods as well as information on whether they can also be used for a Betway payout.
We must especially praise the high payout speed of the provider, because it usually takes no more than three business days until the credit to credit cards and wallets. Only the transfer can take a little longer – but this does not have to be the case.
Since the same method must be used for deposits and withdrawals (if it works), it makes sense to give some thought to your first transaction in advance. The table gives you some initial indications of which payment methods are offered for withdrawals and which alternatively result in a classic bank transfer.
The following payment methods are available for withdrawal at Betway Casino:
- Bank transfer (Giropay, Sofortüberweisung).
- Skrill (Moneybookers)
With virtual wallets, you are also well advised at Betway Casino. As soon as you have confirmed the desired amount, it is directly available on the casino account. Withdrawals are also secure and fast – even if a few hours pass before you can dispose of your winnings.
This is what you need to know: The money laundering law is very strict. And especially reputable online casinos like Betway have to make sure that the regulations are adhered to. This is exactly why it is not possible to constantly switch between payment methods. You have the option to choose a payment method that works for both deposits and withdrawals. Otherwise, winnings can only be transferred classically.
5.) The customer service
Good advice does not have to be expensive – if you choose an online casino like Betway. Here, experienced support staff will help you around the clock to clarify questions and concerns as quickly as possible. The only drawback: unfortunately, there is no hotline that would allow a personal conversation with customer service. Nevertheless, the service in the casino is very well positioned, especially since you will not incur any costs when contacting them. Most questions become superfluous after a look at the clear and yet detailed FAQ.
Figure on the right: The customer service of the Betway Casino can be reached quickly via the live chat.
Our editorial team has checked all contact channels and put the employees to a tough test of patience. On a positive note, the support team responds very quickly to concerns – especially in live chat. And even a reply to emails usually doesn’t take too long.
Of course, there are delays every now and then during core hours. Ultimately, games, bonus promotions and co. are explained quite well, so you will rarely need the personal help anyway.
You can currently choose the following support options:
- Live Chat: the German-language chat is available between 6 am and 2 am (CET). If you have a concern outside of these hours, the English team will help you around the clock. A simple translator should be enough to solve the issue within a short time. You can enter your data in the chat window right at the beginning, as well as the topic of the contact request, to be connected directly with an expert.
- Email: Just write an email to email@example.com, and you will be informed in detail about all the issues you want to discuss. As mentioned before, the response times are very good, so you won’t have to wait long before you are allowed to start playing.
The point deduction in the Betway customer support section is not due to a lack of friendliness or even competence. However, we have the claim that a hotline is offered as free of charge as possible. This is exactly what Betway Casino did without – which is not a fundamental exclusion criterion, but still has a negative impact on the rating.
Nevertheless, the service times of the German support exceed our expectations. There are only 4 hours left at night when you can count on the English-speaking support.
We have no doubts about the competence of the support. Especially for players who would like to learn more about current promotions, the staff is the perfect contact. In some cases, you will even be presented with exclusive bonuses.
In fact, communication is possible in the 24/7 service – even if not always in German. In general, however, Betway offers very extensive service hours for players from Germany.
6.) The website
The design that Betway has chosen is timelessly modern. The black contrast to the colorful thumbnails provides you with a clear structure, from which especially inexperienced new customers benefit.
All categories have been cleverly and very nicely listed, so that you can reach the preferred game type with just one click. Only the bar at the top is a bit too small and inconspicuous, as our editors find. This navigates you to the special gaming areas – starting with sports betting, to bingo, poker, and of course directly to the live casino.
In the aforementioned areas, all games are sorted once again, so we can talk about a really first-class structuring. Do you already have a favorite? Then simply use the search bar to land directly at the desired game! The home page also shows you info on bonus promotions, game rules and winners.
The good thing is that both of these modes are available to you even after you log in. We have experienced various companies that work with other settings. However, this is only in passing. So let’s take a look at the footer in the next step.
Here you get an insight into all licenses and seals of approval that the online casino can show – first and foremost, of course, the licensor MGA Malta, which ensures safe and fair play. Further above you will find an overview of the most popular payment methods as well as a whole series of links that will inform you about player protection and other topics.
If there’s one thing you can’t find fault with at Betway Casino, it’s the transparency. You even get an insight into the payout ratios at the provider. This alone proves that the company works fairly and reliably.
The Betway website itself is not only informative, but also so well structured that all relevant areas can be reached with just one mouse click.
After you have logged in, you will find information about your account balance, your VIP level, plus points and current promotions at the top – including promotions that also include regular customers. Betway Casino deliberately does without a lot of “decoration”. The clear line should namely give especially the less experienced players the opportunity to orient themselves on the site without much effort. The operator has achieved this goal with its concept in any case.
7.) The casino app
Playing mobile at Betway Casino – less than 10 years ago, hardly anyone could have imagined how rapidly the development of mobile gambling is progressing. Betway is a company that cleverly combines sports betting and casino games.
The selection of slots, classics, live games and sporting events is already gigantic on the desktop. Our editors were all the more interested in the product range that Betway offers on mobile.
The good news first: As a player, you alone decide whether you want to use the iOS or Android app or the Betway mobile website. Especially users of Blackberrys or other devices without Android and iOS are certainly happy not to have to do without the offer at Betway Casino. As long as an HTML5-capable browser is available on the device – regardless of whether it is a smartphone or laptop – nothing stands in the way of unadulterated gaming fun at Betway Mobile Casinos.
Betway Casino is available for mobile use on the following devices:
- iPhone and iPad (from iOS 6.0)
- Devices with current Safari browser
- iPhone 4 and higher
- iPad 2 and higher
- Android (from 4.0)
- Devices with Chrome, Firefox browser
We could go on forever with the list of optimal devices from smartphones to tablet PCs. As a rule, there is hardly anything that would stand in your way when using the Betway Casino apps. In the end, the only question that remains is whether you should install the apps specifically or whether it is better to visit the mobile website. Last but not least, it is your personal taste that decides.
If you have an Android device, an iPhone or iPad, you are welcome to try out both. The installable app in the App Store or alternatively on Google Play can be downloaded free of charge and without obligation.
8.) The new customer bonus
As a new player, you have the opportunity to deposit money directly after registration – in order to secure the €1,000 welcome bonus. Betway Casino requires a deposit of at least 20€.
Important to know: The starting credit is not paid out all at once, but is tied to the first three transactions.
Here we show you how the bonus payments are made up.
- 100% up to 250€ on your first deposit
- 25% up to 250€ on your second deposit
- 50% up to 500€ on your third deposit
In itself, a very attractive offer. We don’t have to look for the proverbial catch for long here, because if you are not attentive, you will miss out on the bonus more or less involuntarily.
Betway writes the following in its bonus terms and conditions:
“To take advantage of this offer, you must check the box “I want to receive the welcome bonus and accept the T&Cs.” during registration.”
In addition, there are of course some conditions that need to be followed with this company as well. However, the first thing to do is to put the checkmark in the right place.
You have the option to deliberately reject the bonus offer from Betway. This is probably why the company has set up its registration process this way. Whether it makes sense to say “yes” to €1,000, that depends a bit on your own gaming behavior as well as the preferred types of games.
Let’s say you love blackjack and roulette. Now, only 8% of all bets you make would count towards the turnover. Slot machines are counted by Betway at 100%. What’s more, you only have 7 days after registration to claim all three bonuses. With a required 50-fold conversion, there are additional hurdles that should not be underestimated.
9.) Security: how serious is Betway?
While on the subject of casino bonus the spirits divide, it is much clearer in terms of security. All editors of Casinotest.de looked at this test area together in order not to overlook any deficits.
The way leads to the very bottom of the website, because there you will first find the seal of the MGA Malta. License numbers are given transparently by the company. It is also subject to a registration number and already shows a very serious side here.
Betway is operated by Betway Ltd. under the registration number C-39710 in Malta. There, the MGA is responsible for the control and, of course, licensing of the company. Consequently, the online casino is subject to the strict European gambling laws.
Seriousness also becomes clear when you look at the payout ratios. Betway Casino makes as little secret about them as it does about the operators and the location. The casino also receives seals from eCOGRA and Gamble Aware.
The two independent companies check providers like this again and again for security, fairness, realistic odds and, of course, transparency towards customers. The list of seals of approval is long, so you can assume: Betway is one of the safest companies of its kind.
The casino also holds various licenses in the UK. In order to express its seriousness even more, Betway has registered as a member of ESSA.
Until a few years ago, pretty much every casino had a single software company as a partner, which was responsible for the platform, but also for the range of games. Today, the trend is moving towards multi-brand casinos, but Betway still limits itself to two of the industry’s giants: Microgaming as well as Net Entertainment.
Meanwhile, the casino has integrated various IGT games, while Evolution Gaming is responsible for running the live casino games. The relatively small selection of partners creates an overview from which not only laymen benefit. Especially the stability of the providers speaks a clear language.
Regardless of the live games, Betway has managed to set up a very extensive portfolio. This has been cleverly divided into headings and subheadings. There is no clearer way to design a website – especially since the developers have made a point of keeping the design as simple as possible. The website can be described as timelessly elegant. The advantage clearly lies in the great menu navigation.
Without knowing all the current turnover figures of Betway Casino, one may assume a very high stability. Otherwise, it would hardly be possible for the company to surprise new and regular customers with such attractive bonus promotions. Especially when it comes to the welcome offer, a solid basis is shown, which benefits newcomers.
In fact, the VIP system of the provider is also impressive. Already with the registration you land on the “Blue” level. Collecting loyalty points, which are automatically achieved through real money wagers, leads to further advantages. All of them are explained to you in detail on the casino’s information pages.
The collected facts clearly speak for themselves. Ultimately, there is no room for criticism here either, because Betway is one of the “cleanest” and most reputable online casinos that we have tested in recent months.
10.) Our experience with Betway
Betway is still a young casino, which is operated by the Malta-based Betway Ltd. The years of experience are based on the fact that long before the casino, the sports betting division was founded and operated throughout Europe.
The fact that the operators do not lack know-how is already proven by the more than 10-year existence of the company. Betway was founded in 2006 – at that time, however, not as a casino, but as a pure bookmaker.
The innovative games of the big software houses NetEnt and Microgaming were added later. Of course, you can see directly that the casino benefits in particular from the experience of the providers. In the meantime, Betway has developed into a holistic software that offers all forms of games from sports betting to slots and classics to live casino.
The Betway website appears very well structured, is not overloaded and is therefore easy to handle even for beginners. This makes the start easier, especially if you have little experience so far. When it comes to the design, Betway has left nothing to chance.
The aim was to create the most appealing atmosphere possible, which is in no way inferior to that of real casinos. This has been particularly successful in the live casino, to which the creators have been devoting their full attention for years. Although Betway has chosen to include few partners, there is no boredom in the game selection. The company is at the cutting edge of technology and innovation.
This speaks for Betway:
- Large selection of games
- Casino and bookmaker in one
- Regular promotions
- No software download required
- First class loyalty program for regular customers
- Transparent information about payout odds
- Competent and friendly customer service
The good news is that you don’t need to download and install any software to play at Betway Casino. Everything takes place directly in the browser, with loading times and performance being truly exemplary.
If you don’t want to play for real money directly, then that’s not a problem either. You are free to look at the free demo versions of many slots and virtual classics – even without registering.
Many of the games offered at Betway Casino can be used for free – and of course without prior registration. For our editorial team, this option is a great advantage, because of course we also do not want to set up countless accounts just to be able to make a preselection. So it is quite easy to get a first impression without any obligation. And that is exactly what testifies to the fact that Betway is a reputable provider that is transparent and has nothing to hide.
If you want to benefit from the welcome offer, you don’t have to do anything more than deposit at least 20 euros. Without claiming the bonus package, €10 is enough as a minimum deposit. The risk is therefore absolutely limited here.
The experience of the last few years has taught us that live casino bonus promotions are still very rare. We are all the more pleased about the offer that Betway makes to its new customers. Here you have the possibility to use the Live Casino with up to 250€ extra. The conditions are clearly defined, and the turnover credit is also impressive.
We were convinced by the support in every respect. It is not only easy to reach, but all important contact options are offered with the exception of a hotline. In the live chat, all concerns can be clarified very quickly – and parallel to the gaming action.
Betway is ultimately a perfect provider for everyone who wants to combine casino games with sports betting and live games. The company provides you with everything from a single source – and beyond that, a service that we can describe as exemplary.