A welcome bonus for new customers is actually part of good form these days, especially since the sports betting market is extremely competitive. But at BetCruise, to our horror, there is a yawning void – at least at the time of our test at the end of January 2019. For the fight for new customers, we see an urgent need for action at BetCruise. Especially since the majority of competitors, such as William Hill, lure with attractive welcome gifts.
For existing customers, there seem to be promotions like special bets and odds boosts every now and then, but currently BetCruise had nothing in its quiver here either. The (non-existent) bonus offer is definitely one of the most serious weaknesses of the betting provider, but at least this can be remedied quickly. In addition, the very good odds compensate for the non-existent new customer bonus.
As far as the range of sports is concerned, no wish remains unfulfilled at BetCruise. The bookmaker offers bets from over 30 sports and can therefore keep up with industry leaders such as our test winner Bet365. Of course, King Football is represented with all of Europe’s prominent top leagues such as the Premier League, Bundesliga, Primera Division or Serie A, but exotic leagues such as those from Armenia or Kenya are also at the start. The bookmaker is also convincing in terms of betting depth – with an average of up to 300 markets for each Bundesliga match.
In addition to the top flight leagues, the portfolio also includes lower-ranked leagues, but only from the “Big Five” (Germany, England, Spain, Italy, France), which, with the exception of England, do not reach the amateur level. Especially football-crazy betting fans might wish for an even larger game or league selection here.
Best marks for sports variety
Otherwise, the variety with over 30 sports is convincing all along the line. Bets on interesting games from tennis, basketball, handball, Formula 1, darts, etc. are possible, but also various fringe sports such as table tennis, volleyball, etc. or exotics such as chess, surfing, Gaelic football or bandy are available. The successful mix is rounded off with extensive betting options from the eSports scene as well as politics and entertainment.
With slight deductions for the lack of amateur soccer, we at Sportwettenvergleich.net are very pleased with the betting offer at BetCruise.
Live betting is becoming more and more important among sports bettors, which has obviously not escaped BetCruise. Because the bookie holds a very colorful and broadly spread live betting assortment ready. Not surprisingly, soccer stands alone in terms of the quantity of live betting options with numerous betting markets. Bets on goals, corners, cards, etc. can be placed at any time during the match, with the current match action being displayed statistically and with a graphic animation. Thus, BetCruise always keeps its users up to date. In addition, you can get a quick and very good overview of the upcoming sporting events / highlights by means of the practical live calendar.
BetCruise has Cash Out on board.
But also in all other sports, lucrative and interesting bets can be placed after the start of the match, whereby tennis still caught our eye positively with this bookie. Apropos positively noticed: BetCruise also has the cashout function on board. Thus, won betting slips can be paid out and winnings can be collected even before the end of the game. We have summarized further information and valuable tips on the cashout function for you here.
Attractive betting odds make the heart of every sports bettor beat faster. All the more pleasing that BetCruise can entice with above-average odds according to our experience. This applies to both bets on favorites and underdogs alike! Conversely, this means that BetCruise offers above-average profits with the necessary betting luck.
Attractive odds in soccer make you sit up and take notice
Finally, the bookmaker performs very well in the odds comparison with numerous other sports betting providers. A top 10 placement – especially in soccer betting – was almost always achieved, not infrequently the odds were to be found among the top five. In order to be able to assess the odds in the best possible way, historical odds were also scrutinized in addition to current betting odds.
Since the odds play an important role for anyone looking for a supposedly best provider, we can recommend opening a betting account at BetCruise without hesitation. Otherwise, you should take a look at the odds comparison of sportwettenvergleich.net. Here we tell you which betting providers offer the best odds.
Payments and withdrawals
For the payment transfer, almost all important methods are available for deposit and withdrawal. These include:
The most important and highly appreciated by customers Paypal is unfortunately not supported. The classic bank transfer could not be found either. Here, many other betting providers are better positioned across the board.
Fees are not to be feared
Deposits are easy to make and, depending on the selected method, are also quick. After a few minutes to a maximum of 24 hours, the money lands on the betting account. The minimum amount for most deposits and withdrawals is a narrow 2 euros, but a maximum of 10,000 euros is paid out. According to the site’s own information, all payment transactions are free of charge, although the processing time for withdrawals is declared as 12 hours. Winnings should usually be credited to your account within one to three days.
Seriousness and security
BetCruise, which is operated by Gamesys Ltd, holds the license from Curacao (License No: 8048/JAZ2017-007), which alone could be considered an indication of serious and safe betting. After all, the gambling license from the small Caribbean state enjoys a good reputation and is subject to quite strict conditions. In addition, providers like 1xBet or Pinnacle, for example, are also licensed in Curacao.
In addition, the secured SSL connection, under which the sensitive data of the customers is stored and forwarded, creates maximum trust. With regard to security, you do not need to worry at BetCruise.
Service and Support
Here we come to one of the weak points of BetCruise. It is true that the customer service, in addition to the obligatory contact via email, can also be reached and is available 24/7 via a live chat. However, a telephone hotline is missing, which would be desirable especially for particularly urgent and significant concerns. On the other hand, inquiries in the live chat are answered quickly, friendly and competently after a short waiting time. An Internal Mail System (IMS) is also available for registered users. Mail inquiries, on the other hand, require a bit more patience.
A comprehensive FAQ section as a first point of contact is not missing, but on the one hand it could be better organized and more clearly laid out, and on the other hand it is exclusively in English. No help for German sports bettors without basic English skills.
Optics and design
If you pay BetCruise a virtual visit, the first thing that jumps out at you in the main menu are two large, changing displays. To dive into the world of sports betting, you have to click on the “Sports” category in the upper tab. And here, the layout and the user interface quickly become appealing. The page looks very tidy, is well structured and the gray color scheme is subtle and restrained.
Attractive design with intuitive operation.
In the left column, the different sports are listed, so that the desired games can be found quickly and the selected bet can be placed immediately and without complications. In our experience, everything is self-explanatory and even newcomers will quickly become familiar with the operation after a short familiarization period.
It should be emphasized that every user can design the layout according to individual preference. Thus, the odds (Decimal, Fractional, American, HongKong, Malay, Indo) and the layout (Modern, Asian, Classic, Combo) can be displayed differently. Thus, the requirements of each user are met.
For mobile betting pleasure on a smartphone or tablet, BetCruise has a web app ready that is compatible with iOS and Android devices. Basically, this is a miniature version of the classic desktop site on the home PC. Accordingly, the entire betting offer – whether pre-match betting or live betting – is also available for mobile use.
Despite all the compactness on the smartphone display, the betting experience via the mobile app can be described as excellent, thanks to a very successful navigation and no loading time worth mentioning. Everything runs smoothly and quickly.
While BetCruise does not explicitly address betting tax in Germany in its terms and conditions, this does not change the fact that winnings from sports betting have been taxable in this country since 2012. 5 percent of the gross winnings must be paid to the tax office. But no taxes or other levies are charged by the online bookmaker itself, so customers are credited with the full gross winnings when they win a bet. This means that users are still obliged to pay the betting tax, but BetCruise is very customer-friendly when it comes to taxes.
At BetCruise, not everything revolves around sports betting. In addition, an extensive online casino with countless video slots from leading software providers such as Netent, Betsoft, Red Tiger, etc. is waiting. Of course, there is also poker, roulette, blackjack and co. as well as a very well-stocked live casino with real dealers and croupiers who guarantee great, realistic casino fun. Another treat is financial betting and betting on fantasy sports, which BetCruise also has up its sleeve. Fans of sports betting and gambling will find an ideal provider in BetCruise!