Betclic was founded in France in 2005 and has since become the market leader in our neighboring country. Betclic has over 12 million customers worldwide, making it one of the biggest in the business. In Germany, the online bookmaker has so far failed to make the big breakthrough. What are the reasons for this? Is fraud to be expected at the betting provider? We have investigated this question and many others in the following test.
Our experiences at a glance – is Betclic fraud?
The most important fact is that, according to our experience, Betclic is a very reputable and safe online provider. The Betclic Everest Group, which is behind the offer, financially belongs to the absolute big players of the gambling scene. The group of companies includes, for example, such well-known platforms as Everest Poker or the two bookmakers Bet-at-Home and Expekt.
The offers of Betclic
The decisive quality feature for customers are unquestionably the offers of the French. We have taken a closer look at the most important areas of the online provider below.
The determining sports at Betclic are soccer, tennis and basketball. The three disciplines are given their own betting section in the website header. All other sports can be found in the submenus. Here the somewhat “French” influence becomes very clear. Handball, cycling and rugby are represented above average. On the other hand, the betting provider does without the real exotics in the portfolio. With 20 sports in the betting program, the bookmaker is by no means one of the market leaders. The live bets are extremely mainstream. Soccer and tennis clearly set the tone here. All other disciplines can be considered as decorative accessories. In terms of depth of betting options, the bookmaker works with a mediocre offer. In the most important soccer leagues, the French come up with 40 to 50 specials per match.
The average odds key settles at a good 93 percent. The clear fluctuations between “important” and “unimportant” games are noticeable. Furthermore, the bookmaker has a slight tendency to favor the favorites. The tips on the top teams such as FC Bayern Munich, Real Madrid or FC Barcelona are particularly rewarding at Betclic.
The betting tax is calculated by the French only on winning betting slips. If the user loses his tip, Betclic takes over the costs from his own pocket. In case of success, a flat rate of five percent of the gross profit is retained.
In the casino comparison, the online provider offers the entire range of games, from slots and video poker machines to table and card games. In terms of software, Betclic relies on the top manufacturers from Net Entertainment and Microgaming. Both companies have stood for security and fairness for years. Fraud in gaming or ripping off customers can be completely ruled out. Some of the most popular games are Starburst, Hot as Hades, Big Bad Wolf or Jack Hammer. The video poker segment is based on All American, Jacks or Better and Deuces Wild.
Particularly noteworthy is the very extensive live casino. Users can choose from almost 40 tables, at which roulette, blackjack, baccarat, casino holdem and three card poker are played.
The gaming area for online poker is directly connected to the Everest Poker Arena. Hundreds of tables can be played at any time of the day or night. Most of the time there are 50 to 100 tournaments running in parallel. Every type of player should find the right opponent at his level at Betclic. Of course, the online provider has not forgotten the corresponding tools such as a poker school, a glossary and precise software instructions. The arena is compatible with the Poker Tracker and other external game modules.
Bonus for new customers – dust off cash money
New customers who want to get started at the French gambling provider can activate welcome bonuses in all three main areas. We have summarized the most important details below.
Sports betting bonus – 50% up to 100 euros
The bonus for sports betting was readjusted just a few weeks ago. Summarically, it has risen to €100, but in percentage terms it has fallen to 50 percent. In addition, the French have said goodbye to the classic cashback model and have thus become significantly more customer-friendly. The first deposit serves as the basis for calculating the betting bonus. It should be noted that this may not be made via Skrill by Moneybookers, Neteller, Ukash or with the Paysafecard. Customers who want to trigger the highest bonus code must make a deposit in the amount of € 300.
The deposit amount is to be played through once completely as a qualification at a minimum odds of 1.5. However, only 3-way betting markets are recognized at this point. If the requirements are met, Betclic will activate the bonus. The bonus itself must then be rolled over a further six times at odds of 2.0 before the payout can be requested. Again, all 2-way betting markets are explicitly excluded. The rollover requirements must be met within 30 days. There should be no talk of rip-offs at this point, but overall the bonus conditions can definitely be classified as “demanding”. The welcome offer is only valid for players from Germany and German-speaking Switzerland.
Casino Bonus – 200 Euro Welcome Bonus
The casino bonus includes the first customer deposit. The first deposit is doubled up to a maximum of €200. Generally, the minimum deposit amount of €20 applies here. In contrast to the sports betting area, all transfer methods are relevant for the bonus.
The rollover conditions for customers from Germany, Austria and Switzerland require a 40 times turnover of the bonus amount before payout maturity is reached. It should be noted that the stake per spin or per game may not exceed ten euros. Furthermore, different crediting rates apply. While slots are fully included in the rollover, roulette reaches a factor of 25 percent. Blackjack is credited with five percent. The two live versions of the casino classics are booked with a value of two percent. The entire turnover requirements are to be worked off within 30 days.
Poker bonus – complete package with 200% bonus
Poker freaks can get started right away at Betclic with a welcome package, which consists of the following individual components:
- $11 in the form of Free Tokens, which can be wagered at the real money tables.
- 200% deposit bonus up to a maximum of $50 (highest deposit amount $25)
- 2 tokens for the Free Roll beginners tournament (every Thursday at 7pm)
- 20 bonus points, which can later be exchanged for cash
Deposit and withdrawal – this is how it works
The transfer portfolio at Betclic includes the most important payment options, but is by no means complete. The credit cards of Visa, MasterCard, Diners Club and the virtual Entropay Card are recognized. The direct booking systems of Sofortüberweisung.de and GiroPay are also supported. Only Skrill by Moneybookers and Neteller are available as e-wallets. The offer is rounded off by the prepaid codes of Paysafecard and Ukash. It should be noted that card payments are subject to a 2% fee if the deposit is less than €100.
Withdrawals are smooth, although there are certainly other betting providers that are a bit faster. One withdrawal per week is generally free of charge at Betclic. For each additional booking, a flat fee of five euros is charged. The Visa card, e-wallets and normal bank transfer are available as transfer methods.
Security and regulation – the best Frenchman on the scene
The security at the French market leader is completely out of the question. The provider is reputable. Negative testimonials about fraud or rip-offs are nowhere to be found. For many years, the French have legally sailed under the flag of Gibraltar. However, in 2014 Betclic got itself completely re-licensed. The online provider holds valuable EU permits from the Malta Gaming Authority. The official owner of the platform is Mangas Gaming Malta Limited, a 100% subsidiary of the Betclic Everest Group. The company is also responsible for the sports betting provider Expekt.
Another sign of seriousness can be seen in the bookmaker’s marketing strategy. Betclic relies on former soccer stars as advertising ambassadors. For Germany, for example, the 1990 world champion Thomas Berthold is on the ball.
Support and customer service – weak point in the test
Customer support is a weak point in the appearance of the French. The employees from the service team are available around the clock, but only by email. Betclic does without both a live chat and a telephone hotline. Users who need to clarify urgent problems in the fastest possible way are faced with “closed doors” at the online provider. On a positive note, the majority of the most important questions are answered transparently in the FAQ menu.
User-friendliness of the website – risk-free mobile betting
The homepage of Betclic takes some getting used to. The French try to gather plus points with a compact appearance, but this does not really succeed. The arrangement of the sports in the drop-down menu in the page header is difficult to handle. Finding the individual leagues and games can be a bit of a hurdle.
The mobile app is much more convenient. The user can place a bet with just a few taps on the screen. Technically, the bookie relies first and foremost on an optimized homepage version instead of various apps, which are available without download. In addition, there are also classic versions in the form of an app for iOS and Android.
It should not be forgotten that the first mobile bet of up to ten euros can be played completely risk-free. The prerequisite is that the first mobile tip over a minimum of five euros can show a minimum odds of 1.5. If the bet is driven against the tree, Betclic returns the stake as a free bet.
Conclusion: Very good bookmaker, with some wasted potential
The overall offer of Betclic shows that the online provider acts seriously. However, it also becomes clear in the test that the French still have room for improvement in many areas. In many categories, the bookie ranks in the midfield of the betting provider comparison. The security features are 100 percent positive. The Betclic Everest Group alone as a global big player ensures trust. The new EU licenses from Malta underpin the serious overall appearance.